What are the responsibilities and job description for the GRAM AND DUN EXPO position at Argosy Casino Hotel & Spa Riverside?
WE LOVE OUR WORK.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Provide stellar customer service to internal and external customers including participation in and promotion of customer service programs to continuously improve customer service.
- Act as a liaison between the kitchen staff and the waitstaff to ensure a steady workflow from front-of-house to back-of-house.
- Will be responsible for facilitating kitchen orders, maintaining quality control and monitoring food safety.
- Will organize ticket orders to ensure outgoing meals are prioritized appropriately.
- Knowledge of the KDS system.
- Will facilitate a steady flow of information between different areas of the restaurant.
- May assist wait staff in delivering plates to customers. Supports safety and accident prevention programs (nonslip footwear, knife handling, and proper lifting).
- Follow appropriate food handling procedures to ensure safe, quality products.
- Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of cash register or point of sale system.
- Complete deposits at the end of each shift.
- Perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning and sanitizing counters, display cases, refrigeration units, and beverage machines.
- Ensure supplies are stocked as needed.
- Attend all departmental and company training programs or meetings as directed.
- Compile information, complete and submit reports as needed.
- Adhere to all company policies and procedures.
- Adhere to all gaming laws and regulations.
- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter.
- Meet department uniform, appearance and grooming requirements.
- Any reasonably requested job duty needed to promote productivity in the efficient administration of business, or any reasonable request made by your supervisor or management personnel.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.