Cage Shift Supervisor

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

At Argosy Casino Alton, every night feels like opening night. Imagine a movie premiere --- and red carpet excitement. A front row seat --- and the buzz of the crowd. When you’re this close to the fun, you really are part of the action. If you want to be part of an organization where team members smile as much as the guests, consider all we have to offer.

Don't just work, work happy!

WE LOVE OUR WORK.

• Assists in achieving desired results through established methods, procedures and guidelines to maintain desired standards, and high-quality service. Monitor results through inspection, evaluation and analysis.  

• Recommends changes in order to achieve and improve the end result.  

• Safeguards the assets of the Company.  

• Processes/prepares jackpots, fills and credits for table games.  

• Prepares currency transaction reports and Daily Cash Summary sheet.  

• Verifies vault accountability, credit line availability, establishes/deletes credit lines, and suspends check cashing and credit privileges as necessary.  

• Processes credit applications, markers, and related transactions.  

• Assists with collection activities, including outside collection agencies.  

• Assist patrons in completing credit applications; verify I.D. and banking information.  

• Assists with NSF payments, as needed.  

• Supervises the duties and responsibilities associated with the impressment, drop, and reconciliation of redemption kiosks.  

• Completes duties and responsibilities of cashiers and count team when essential in maintaining operational standards.  

• Assists in establishing patron accounts.  

• Approves manual adjustments to a patron’s account.  

• Perform duties and responsibilities associated with the IGB Statewide Voluntary Self-Exclusion Program as described in Section A of Argosy Casino Internal Control System.  

• Responsible for staying current of knowledge and enforcement of all gaming laws and regulations which apply to the functions and duties of the Cage Department. 

• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members.   

• Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to the Cage Manager.  

• Maintains strict confidentiality in all departmental and company matters. 
• Responsible for supervising the daily activities of cage/count staff.  
• Assists with staff development and training programs. 
• Delivers constructive feedback to employees in order to coach and develop staff. 
• Responsible for ensuring daily work procedures are followed. 
• Other duties may be assigned.  

BRING US YOUR BEST.

• Associate’s degree (A.A./A.S.) in Accounting, Business, or related field; six months to one-year related experience and/or training; or equivalent combination of education and experience.  

• Supervisory experience preferred. 

• Must have excellent verbal and written communication skills. 

• Must be proficient in Microsoft applications (Excel, Word, and Outlook). 

• Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate. 

• Ability to add, subtract, multiply, and divide

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY

Salary : $22