What are the responsibilities and job description for the Admissions Coordinator position at Argon Agency?
Benefits:
Key Responsibilities:
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
Key Responsibilities:
- Patient Intake and Admissions:
- Serve as the primary point of contact for prospective patients and their families, providing accurate and empathetic information about the admissions process and treatment programs.
- Conduct initial phone screenings and assessments to determine eligibility and readiness for admission.
- Collaborate with clinical staff to review patient information and ensure appropriate placement within the program.
- Coordination and Scheduling:
- Coordinate admission dates and ensure all required documentation is completed prior to arrival.
- Work closely with insurance verification teams to confirm coverage and explain financial responsibilities to patients and families.
- Schedule assessments and intake appointments while maintaining efficient communication with relevant departments.
- Communication and Support:
- Provide emotional support and reassurance to prospective patients and their families during the admission process.
- Maintain consistent and professional communication with referral sources, external providers, and internal staff.
- Address concerns and answer questions related to treatment plans, facility policies, and available resources.
- Data and Documentation:
- Accurately record and maintain detailed patient records in the admissions database.
- Track inquiries, referrals, and admissions metrics to assist in reporting and process improvement.
- Ensure compliance with HIPAA and confidentiality standards throughout the admissions process.
- Program Representation:
- Represent the treatment center professionally to external referral sources, community organizations, and potential patients.
- Participate in outreach efforts to build relationships with referral partners and expand the center’s network.