What are the responsibilities and job description for the Senior Billing Analyst (Richardson, TX) position at ARGO?
ARGO is a leading provider of software and analytics solutions for both the financial services and healthcare industries. ARGO transforms business processes for financial service providers and healthcare organizations using proven business models and software innovation informed by real customer challenges, breakthrough technology, and rich analytics.
JOB SUMMARY
The Senior Billing Analyst is responsible for managing and owning the complete invoicing lifecycle from initiation through final billing, collection support, reconciliation, and reporting. This role serves as the primary subject matter expert for billing operations, ensuring accurate, timely, and compliant invoicing in accordance with ARGO's accounting standards, customer requirements, and contractual obligations.
The Senior Billing Analyst will proactively partner with Project Managers, Finance, Accounting, and business leaders to optimize revenue capture, resolve billing issues, improve billing processes, and support financial reporting. This position requires strong analytical skills, attention to detail, and the ability to independently manage complex billing activities while driving continuous process improvements.
TIME ALLOCATION
- End-to-End Billing & Invoice Management – 50%
- Financial Reconciliation & Reporting – 20%
- Process Improvement & Analysis – 15%
- Stakeholder Collaboration & Customer Support – 10%
- Audit & Compliance Support – 5%
EXPECTED WORK AND PERFORMANCE (ESSENTIAL FUNCTIONS)
End-to-End Invoicing Ownership
- Own the entire invoicing process from project setup and billing review through invoice generation, approval, delivery, reconciliation, and collection support.
- Review contracts, statements of work, and customer requirements to ensure proper billing treatment and invoice compliance.
- Prepare, review, and distribute accurate customer invoices within established deadlines.
- Ensure all billable labor, expenses, and third-party costs are properly captured and invoiced.
- Monitor unbilled revenue and proactively resolve issues that may delay invoicing.
- Collaborate with Project Managers and department leaders to validate billable activity and maximize revenue capture.
- Serve as the primary point of contact for billing-related inquiries from both internal stakeholders and customers.
- Reconcile billing data, accounts receivable balances, and invoice activity to ensure accuracy and completeness.
- Partner with the cash application team to research and resolve payment discrepancies and billing variances.
- Generate and distribute weekly receivables reporting, aging reports, and monthly business performance metrics.
- Prepare balance sheet reconciliations and support month-end and year-end closing activities.
- Analyze billing trends and identify opportunities to improve cash flow and operational efficiency.
- Evaluate current billing workflows and recommend enhancements to improve accuracy, efficiency, and scalability.
- Lead initiatives to streamline invoicing processes and reduce billing cycle times.
- Develop and maintain billing procedures, documentation, and best practices.
- Perform financial and operational analyses supporting management decision-making.
- Partner with Accounting, Finance, Project Management, and Operations teams to ensure accurate project billing and revenue recognition.
- Build strong working relationships with customers and internal stakeholders to facilitate timely issue resolution.
- Provide guidance and mentorship to junior accounting or billing team members as needed.
- Support internal and external audits by providing billing documentation, reconciliations, and supporting schedules.
- Ensure compliance with company policies, contractual obligations, and accounting standards.
- Maintain organized and auditable billing records and customer documentation.
QUALIFICATIONS
- Bachelor's Degree in Accounting, Finance, Business Administration, or related field.
- Minimum of 4-5 years of progressive billing, invoicing, accounts receivable, or revenue operations experience.
- Experience managing complex invoicing processes and customer billing requirements.
- Experience working within a professional services, consulting, technology, or project-based environment preferred.
REQUIRED SKILLS/EXPERIENCE/KNOWLEDGE
- Proven experience owning the full invoicing lifecycle from billing preparation through invoice delivery and reconciliation.
- Advanced proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, formulas, and data analysis.
- Strong understanding of accounts receivable, billing operations, and financial reporting principles.
- Experience reviewing contracts, SOWs, and customer billing requirements.
- Exceptional attention to detail and commitment to accuracy.
- Strong analytical, problem-solving, and decision-making abilities.
- Ability to prioritize multiple deadlines and manage competing priorities.
- Excellent verbal, written, and interpersonal communication skills.
- Ability to work independently with minimal supervision.
- Strong organizational and project management skills.
- Demonstrated customer service orientation and relationship management abilities.
- High level of integrity, professionalism, and accountability.
PREFERRED SKILLS/EXPERIENCE/KNOWLEDGE
- Experience with ERP, billing, and accounting systems.
- Experience supporting revenue recognition and month-end close processes.
- Knowledge of professional services billing models including time and materials, fixed fee, and milestone billing.
- Process improvement experience utilizing automation or workflow optimization techniques.
- Experience mentoring junior team members and influencing cross-functional stakeholders.
- Continuous improvement mindset with a focus on operational excellence.
ATTENDANCE/WORK LOCATION
The position is based in our Richardson, TX office. Daily physical presence in the office is required for interaction with co-workers, attending meetings, and for collaboration on projects.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to stand, walk; sit stationary; constantly operate computer keyboarding and office equipment. talk or hear, to communicate with employees, and/ or customers (must be able to exchange accurate information in various situations). The employee is required to regularly communicate with other employees, confer or coordinate with other employees. The employee is required to evaluate, edit, revise, update, and provide solutions to critical data development and solutions.
DISCLAIMER
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
ADDITIONAL REQUIREMENTS:
Applicants for U.S. or Canadian based positions with ARGO must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available at this time for ARGO positions.
Pre-employment background screening will be conducted.
Department: Accounting and Finance
This is a non-management position
This is a full time position