Program Management Office Analyst

Job Title: PMO Analyst (Contract)

Location: Cincinnati – Hybrid (2 days every other week)

Length – 6 – 12 months

Overview

A detail-oriented, proactive, and highly organized PMO Analyst is required to support the successful delivery of a global transformation initiative focused on the rollout of Microsoft Dynamics 365 Finance & Operations (D365 F&O).

The role involves close collaboration with the Program Director, project managers, workstream leads, functional SMEs, and cross-functional stakeholders to ensure structured project delivery, clear communication, and strong governance.

The ideal candidate thrives in fast-paced, complex environments, demonstrates excellent coordination and analytical skills, and ensures seamless execution of activities across business and technical teams.

Key Responsibilities

Program Governance & Coordination

• Support PMO governance processes including project controls, RAID (Risks, Actions, Issues, Dependencies) management, and change control.
• Coordinate weekly routines such as workstream meetings and stand-ups, including scheduling, agendas, logistics, and minutes.
• Maintain program artifacts, templates, dashboards, and documentation to ensure consistency and traceability.

Project Execution Support

• Track status updates across multiple workstreams, consolidating progress into program-level reports for leadership.
• Monitor milestones, deliverables, and critical path items, escalating risks or delays as needed.
• Assist project managers and workstream leads with planning, scheduling, resource coordination, and action tracking.

ERP Implementation Support (D365 F&O)

• Coordinate activities across functional and technical teams involved in design, build, testing, data migration, and deployment.
• Support integration alignment with related systems (e.g., LIMS, HRIS, CRM, Data Lake), ensuring dependencies are captured.
• Monitor testing cycles (SIT, UAT, regression), track defects, and assist with documentation of testing outcomes.

Data, Reporting & Analytics

• Develop and maintain dashboards, KPIs, and program status reports using Excel, Power BI, or similar tools.
• Analyse program data to identify trends, variances, or risks, providing actionable insights.
• Maintain data quality, accuracy, and version control across all documentation and reporting.

Communications

• Support the creation and distribution of communications, newsletters, training updates, and stakeholder announcements.
• Maintain training trackers, user lists, and attendance records for rollout activities.

Go-Live Support

• Track readiness activities including cutover planning, checklists, and post-go-live hypercare tasks.
• Assist with hypercare coordination, issue triage, and performance tracking following go-live events.
• Monitor stabilization metrics and work with teams to ensure timely resolution of issues.

Required Qualifications & Experience

• 3–5 years of experience in project coordination, PMO support, business analysis, or similar roles within large transformation or ERP initiatives.
• Experience supporting enterprise-scale programs, ideally involving Microsoft Dynamics 365 F&O or comparable ERP systems.
• Strong organizational skills with the ability to manage multiple tasks within a fast-paced, global environment.
• Proven experience maintaining structured documentation, managing RAID logs, and coordinating across diverse stakeholders.
• Strong analytical skills with proficiency in Excel and PowerPoint.
• Excellent written and verbal communication skills, with an ability to summarize complex information clearly.
• Demonstrated ability to collaborate with cross-functional teams across IT, Finance, Operations, HR, and other business areas.
• Self-starter with the ability to work independently, take initiative, and drive tasks to completion.
• Adaptability to evolving program needs and shifting priorities.