School Support Supervisor (SY 2025 - 2026)

Job Summary 

The Arete School Support - Family Advocate supervisor will carry out various administrative services assigned for Arete Education Youth Programs and will plan, organize, and direct the execution of program activities, special projects, events, and requests. As they work towards managing family advocates and supervising school support interns. 

Duties/Responsibilities

• Attend and participate in all program activities, events, training, and staff meetings. 

• Participate in regular performance meetings with your supervisor.

• Demonstrate exceptional service skills, communication skills, problem-solving skills, professionalism, a positive and encouraging demeanor, and a "can do" attitude.

• Conduct outreach to support student enrollment and attendance. 

• Create event schedules and flyers.

• Oversee student and staff attendance procedures; support daily reporting of this data to the Community School Director. 

• Develop weekly reports for the Community School Director regarding student and family attendance and participation.

• Organize and maintain digital files and student and parent database information.

• Add regular photo and video posts to Arete's social media accounts.

• Always represent the Arete Education and Partner schools in the best light, consistent with organizational standards of conduct. 

• Identifies needs, makes recommendations for, and facilitates high-quality youth program activities.

• Collaborate with other program teams across the organization.

• Coordinate and manage all aspects of assigned projects to ensure timely completion within the available budget.

• Assist the Community School Director, or other leadership staff, with planning functions for special projects.

• Act as liaison with program staff and leadership team.

• Performs other related duties as assigned. 

Required Skills/Abilities

• A commitment to excellence in your work with others as demonstrated by your positive and caring presence with colleagues and members of the school community

• Willingness to reflect on strengths and areas for growth to improve individual and team performance.

• Willingness to learn new systems, skill sets, and capacities to improve problem-solving and leadership skills

• Ability to work effectively with school-aged youth, educators, families, and communities from a wide range of cultural, social, and economic backgrounds. 



• Ability to work collaboratively, with strong relationship-building and communication skills. 

• Ability to be polite, positive, and professional in all communications

• Ability to manage time effectively

• Willingness to go the extra mile or try something new

• Excellent verbal and written communication skills. Ability to be empathetic and listen to others well 

• Excellent organizational skills and attention to detail.

• Proficient with all Google Education Apps, Microsoft Office, Zoom Video Conferencing, Social Media apps, video and photo editing apps

• Bilingual (Spanish/English)

Education and Experience

• 1-2 years of demonstrated leadership work experience.

• Prior internship or work experience working with Arete Education preferred

• Mandated Reporter and Foundations in Health and Safety online training required (7 hours) to begin the internship

• Department of Health and Department of Education background clearance

• High School diploma or equivalent

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.

• Must be able to lift up to 15 pounds at times. 

• Must be able to traverse the classroom and adjust one’s tone and height, by bending or leaning, to support program activities

Organization

Areté Education is a 501(c)3 not-for-profit organization that trains and empowers youth to lead successful lives, by getting students into good colleges, good jobs, and healthy mindsets by closing the experience gap. Areté serves New York City communities, specifically the South Bronx, Brooklyn, and Harlem through programming and partnerships with public NYCDOE schools, colleges, universities, and industry partners in education, finance, STEM, the arts, and health fields. Areté designs afterschool and summer programming that exposes youth to diverse career pathways; builds academic, wellness, and leadership skills; and expands access to the arts and culture. 

*This position is grant-funded and subject to budget considerations