What are the responsibilities and job description for the Veterinary Receptionist position at Arenas Valley Animal Clinic?
- Open the veterinary clinic; get the clinic ready for the day’s work, and close the clinic as directed by the veterinarian
- Welcome clients with their pets to the clinic in a friendly and courteous manner
- Ensure that clients are seated comfortably as they wait to be attended to by the veterinary doctor
- Answer incoming calls professionally and route calls to other staff members in line with the hospital’s protocols
- Communicate doctor's recommendations or directions to clients in an effective and courteous manner.
- Prepare patient forms and files ahead of their scheduled appointments for easy access when they arrive
- Handle emergency cases appropriately by keeping clients and patients at ease before the arrival of the doctor
- Review patients’ records to ensure that immunization and tests recommended by the doctor are up to date
- Promptly notify the doctor of the arrival of patients, and the state of patients’ condition to avoid keeping patients with serious conditions waiting for long as this could worsen their condition
- Ensure that patients do all necessary paper work accurately before they are discharged from the hospital.
- Ability to handle billing and financial aspects of daily business.
- Knowledge of veterinary clinic procedures and terminologies
- Physical fitness to carryout physical activities
- Passionate about animals
- Ability to relate with customers in a friendly and professional manner
- Excellent phone etiquette
- Good temperament to withstand bad behavior from some animals
- Ability to exercise patience with clients
- Exceptional organizational skills to keep work environment tidy and comfortable, as well as to perform assignments efficiently.
- Ability to work as a member of a team, multitask in a fast paced environment, and handle potentially stressful or emotional situations.
Job Type: Full-time
Pay: $12.50 - $15.00 per hour
Expected hours: 40.0 per week
Work Location: In person
Salary : $13 - $15