Clinical Support Specialist

Location: Dayton, OH, 45402

Job Description

We are seeking a dedicated Clinical Support Specialist to assist in the facilitation of eligibility review and provide general support for all case management and waiver service coordination functions. The ideal candidate will demonstrate a customer-focused care approach in all communications and possess the clinical knowledge and skills necessary to perform comprehensive assessments.

Responsibilities

• Assist in the facilitation of eligibility reviews for case management and waiver services.
• Support case management and waiver service coordination functions as needed.
• Conduct physical, functional, social, environmental, financial, and mental health assessments using clinical interview skills.
• Prioritize tasks effectively to meet deadlines and service requirements.
• Maintain clear, persuasive, and professional verbal and written communication with clients, families, and team members.
• Utilize computer systems proficiently, including Microsoft Suite applications.
• Adhere to universal precautions and infection control protocols.
• Apply basic math skills as required for documentation and reporting.
• Maintain awareness of community resources and services to support client needs.

Qualifications

• Associate Degree is desired; additional equivalent experience may be substituted for part of the education requirement.
• Excellent verbal and written communication skills with persuasive ability.
• Customer-focused care approach in all communications.
• Ability to prioritize multiple tasks effectively.
• Possess clinical knowledge and interview skills necessary for comprehensive assessments.
• Computer literacy, including proficiency with Microsoft Suite.
• Knowledge of universal precautions and infection control.
• Basic math skills.
• Awareness of community resources and services.