What are the responsibilities and job description for the Leasing Professional -Lease Up position at Ardmore Residential Inc?
Overview: The Leasing Consultant plays a key role in driving overall property performance by promoting the community and engaging prospective residents. This position supports a new construction, lease-up community and is responsible for generating interest, showcasing the property’s features and building strong momentum from initial occupancy through stabilization. The ideal candidate delivers exceptional customer service, maintains a professional and positive demeanor, is self-motivated, and demonstrates strong organizational and communication skills.
Primary Duties:
- Meet with potential renters and showcase the property through guided tours
- Follow up with all prospect leads and successfully convert to a future resident
- Responsible for completion of all applicant and resident paperwork including processing applications, renters’ insurance policies, generating lease documents, assisting with renewals, notice to vacates and move out documents
- Market the property through various methods including social media posting, outreach efforts and email campaigns.
- Walk amenities, market ready and show units daily for quality assurance
- Plan and host monthly resident events
- Handle resident requests and complaints considerately through appropriate communication channels
- Possess product knowledge and maintain awareness of online reputation, market conditions, availability, policies and procedures.
- Conduct weekly market surveys with competing properties.
- Maintain a professional appearance and conduct at all times. Greet all individuals in a friendly and professional manner
Performs other duties as necessary to meet the needs of upper management, residents, and the property.