Technical Service Consultant, Center Township, PA

ARDEX Americas is a global leader in high-performance building solutions. Guided by our company purpose, passionately innovating responsible solutions, we develop products that deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities.

We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement-our global standard for over 75 years. At ARDEX, we're more than building materials-we're building careers, opportunities, and the future.

As a Technical Service Consultant, you'll be the go-to expert for ARDEX customers, distributors, and internal teams. The successful candidate will have a strong combination of industry expertise, together with being an engaging, confident, effective presenter and trainer.

This is a hands-on, high-impact role where you'll:

• Train and Inspire: Deliver engaging seminars and hands-on sessions at ARDEX Academy and customer sites.
• Be the Expert: Provide technical guidance, troubleshoot challenges, and support job-site success.
• Collaborate and Innovate: Work with sales teams, assist in product testing, and help shape training materials.

This is a full-time position (Monday - Friday), based at our Corporate offices and Academy Training Center (400 ARDEX Park Drive, PA 15001), 20 minutes North of Pittsburgh International Airport. Up to 50% travel (including air) with some overnight.

Experience and Skills:

• At least 2 years of hands-on experience in tile, stone, or flooring installation.
• Strong presentation skills-comfortable speaking to groups and building PowerPoint decks.
• Mechanical aptitude and confidence using hand and power tools.
• Proficiency in Microsoft Word, Outlook, PowerPoint, and Teams.
• A proactive, customer-focused mindset with excellent communication and problem-solving skills.
• Ability to lift up to 70 lbs and work in varied physical conditions.
• Valid driver's license and willingness to travel (including occasional overnights).
• Forklift certification is a plus

Education

• College Degree preferred, or minimum completed High School Diploma or GED equivalency with relevant industry experience

• Generous Paid Time Off (PTO) and 11 Paid Holidays
• Paid Parental Leave to support growing families
• 401(k) with Company Match to help you save for retirement
• Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
• Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
• Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
• Tuition Assistance for Associate’s and Bachelor’s degrees
• Discounted Gym Memberships to support your fitness goals
• Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
• Scenic corporate offices with free parking and woodland walking trails!

Be part of the team that’s Building Tomorrow at www.ardexamericas.com

ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Be part of the team that’s Building Tomorrow at www.ardexamericas.com

From: ARDEX Americas