What are the responsibilities and job description for the Technical Field Representative, Dallas, GA base position at ARDEX Americas?
ARDEX Americas (http://www.ardexamericas.com) is a global leader in high-performance building solutions. Our purpose is clear: passionately innovating responsible building solutions that deliver lasting performance, reduce environmental impact, and support the evolving needs of our customers and communities. Our culture blends experienced professionals with rising talent to create a meaningful environment where stability meets growth, talent is celebrated, and potential is realized. At ARDEX, we don't just build materials-we build careers, relationships, and a more sustainable future.
ARDEX Academy - Technical Field Representative, Dallas, GA base
We are excited to welcome a dynamic and knowledgeable TECHNICAL FIELD REPRESENTATIVE to our team - someone who thrives on sharing expertise and making a real impact. If you have a strong background in tile and stone or flooring installation systems and enjoy engaging with others through hands-on training and technical support, this is your opportunity to shine.
In this high-impact role, you'll be the go-to expert for ARDEX customers, distributors, and internal sales teams. Whether leading interactive classroom seminars, conducting on-site training, cold-calling project sites, or solving technical challenges in the field, your contributions will directly influence customer success and satisfaction.
Based at our Dallas, GA Plant and ARDEX Training Academy, you'll cover the Southeast and Mid-Atlantic territories, with travel up to 50%, including air and overnight stays.
Key Responsibilities:
- Deliver engaging technical product seminars-both classroom and hands-on-at ARDEX training centers.
- Conduct field training sessions at customer and distributor locations.
- Coordinate seminar logistics, including materials, presentations, and setup.
- Lead product demonstrations and job starts on-site.
- Provide expert support to distributors and walk-in customers.
- Collaborate with ARDEX Sales Professionals to support field activities and job site evaluations.
- Support business growth of local markets through cold calling on projects, customer visits and market blitzes as needed.
- Host customer events and dinners to foster strong relationships.
- Assist in testing new and existing products, including competitive materials.
Experience and Skills:
- Minimum 5 years of hands-on experience in flooring installation, including tile & stone systems, concrete repair, and adhesives.
- Sales or customer service experience required
- Exceptional presentation and communication skills-comfortable leading large group trainings.
- Proficiency in creating impactful PowerPoint presentations for seminars and clinics.
- Strong mechanical aptitude and hands-on problem-solving abilities.
- Excellent organizational skills with the ability to manage multiple priorities.
- Driven, self-motivated, and passionate about the industry.
- Team-oriented with the ability to work independently.
- Proficient in Microsoft Word, Excel, Outlook; PowerPoint experience preferred.
- Valid driver's license and ability to travel up to 50%, including overnight stays.
- Able to lift up to 70 pounds and carry up to 55 pounds. Comfortable standing, sitting, walking, kneeling, and bending for extended periods.
Education:
- Bachelor's Degree preferred; High School Diploma or GED with relevant industry experience accepted.
Benefits:
- Generous Paid Time Off (PTO) and 11 Paid Holidays
- Paid Parental Leave to support growing families
- 401(k) with Company Match to help you save for retirement
- Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
- Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
- Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
- Tuition Assistance for Associate’s and Bachelor’s degrees
- Discounted Gym Memberships to support your fitness goals
- Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
Be part of the team that’s Building Tomorrow at www.ardexamericas.com
ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Be part of the team that’s Building Tomorrow at www.ardexamericas.com
From: ARDEX Americas