Sales Support Administrator - Center Township, PA

ARDEX Americas is a global leader in high-performance building solutions. Guided by our company purpose, passionately innovating responsible solutions, we develop products that deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities.

We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement-our global standard for over 75 years. At ARDEX, we're more than building materials-we're building careers, opportunities, and the future.

We are immediately hiring a Sales Support Administrator.

What you will do: The Sales Support Administrator will play a vital role behind the scenes-supporting Sales, Marketing, and Customer Service across the U.S. and Canada. If you're a detail-oriented multitasker who enjoys helping things run smoothly, this role is for you.

This position will be full-time Monday to Friday with working hours 8:00 a.m. - 5:00 p.m. Our Corporate Office is located in Center Twp. 20 minutes North of the Pittsburgh International Airport.

Key Responsibilities:

• Support field Sales Managers and teams with key admin tasks
• Process FOC and credit orders in SAP
• Track Sales Marketing Fund (SMF) expenses and manage spreadsheets
• Administer monthly distributor rebates and material replacement claims
• Maintain special pricing files and help resolve discrepancies
• Enter and assign project leads in CRM (A4C)
• Coordinate logistics for trade shows and events
• Support onboarding: book travel, arrange fleet vehicles, and deliver basic systems training
• Occasionally assist with answering corporate calls

Experience and Skills:

• Minimum 3 years' administrative experience, preferably in a support or customer-facing role
• Strong customer service orientation with excellent attention to detail
• Able to manage shifting priorities with accuracy and efficiency
• Proactive, dependable, and team-oriented
• Strong communication skills-written and verbal
• Proficient in Microsoft Office (Excel, Word, Outlook, Teams); SAP/CRM experience a plus

Education:

• Associate degree preferred or minimum high school diploma with equivalent experience

• Generous Paid Time Off (PTO) and 11 Paid Holidays
• Paid Parental Leave to support growing families.
• 401(k) with Company Match to help you save for retirement.
• Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
• Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
• Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
• Tuition Assistance for associate and bachelor’s degrees
• Discounted Gym Memberships to support your fitness goals.
• Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!

Be part of the team that’s Building Tomorrow at www.ardexamericas.com

ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

From: ARDEX Americas