What are the responsibilities and job description for the Quality Control Supervisor position at ARDEX Americas?
QUALITY CONTROL SUPERVISOR, CENTER TWP.
ARDEX Americas (www.ardexamericas.com) is a global leader in the manufacturing, development, and distribution of high-performance, sustainable building solutions. We're known for exceptional products, trusted expertise, and a strong presence in the tiling, flooring, and building sectors. Our team combines deep experience with fresh talent in a culture that values stability, growth, and innovation. This is your opportunity to join a respected industry leader—where your energy, insight, and drive are truly valued.
We are immediately hiring a Quality Control Supervisor.
What you will do: The Quality Control (QC) Supervisor is responsible for managing daily laboratory operations, ensuring that raw materials and finished products meet established quality standards and specifications. This role oversees QC Technicians, verifies the accuracy of test data, ensures compliance with SOPs, and supports continuous improvement within the Quality Management System (QMS). The QC Supervisor plays a critical role in product release, traceability, and training.
ARDEX Americas Corporate Headquarters is located 20 minutes North of Pittsburgh International Airport, 400 ARDEX Park Drive, PA 15001
This will be a full-time position working Monday - Friday 8:00 a.m. - 5:00 p.m.
Key Responsibilities:
- Quality Management System Oversight
- Ensure QC staff follow all Quality procedures, processes, and test methods for raw materials and finished products.
- Manage the nonconforming product process by ensuring timely release of quarantined products.
- Support audit preparation and customer investigations by ensuring documentation is accurate and complete.
- Ensure and maintain all laboratory environments are clean, safe, and organized.
- Supervise and schedule QC Technicians to ensure efficient testing workflows at all plant locations.
- Oversee all daily product and raw material testing to ensure compliance with specifications.
- Manage laboratory equipment calibration, preventive maintenance, and inventory of laboratory supplies.
- Responsible for the accuracy of QC data entries in the laboratory database.
- Coordinate and verify retesting activities; ensure all retesting data is complete, accurate, and recorded.
- Owner/champion of laboratory files. Ensure QC records are complete, legible, and properly archived in accordance with company policy.
- Use statistical analysis to identify, implement, and monitor ongoing quality improvement processes while collaborating with interdepartmental teams.
- Collaborate with Quality Assurance Manager, Production, Warehouse, R&D, and Technical teams.
- Lead department meetings and provide production support.
- Previous supervisory or team leader experience preferred.
- Strong understanding of quality systems, product testing, and laboratory practices.
- 6 Sigma/Lean training preferred
- Must be able to lift 50 lbs.
- Travel up to 25% to our other locations
- Grout color matching and testing experience preferred.
- Excellent organizational, listening, verbal, and written skills.
- Ability to work independently and in a fast-paced environment.
- Excellent team building skills.
- Knowledge of MS Office skills.
- Team attitude, takes initiative, self-motivated. Ability to interact with different stakeholders and motivated to drive change.
- Demonstrates ARDEX Values: Fuel Passion, Drive Innovation, Embody Integrity, Embrace Responsibility, and Build Belonging
Education:
- Bachelor's degree with at least two (2) years of work-related experience OR,
- Associate degree with at least four (4) years progressive work-related experience OR,
- High School Diploma/GED and least eight (8) years progressive work experience
Benefits:
- Generous Paid Time Off (PTO) and 11 Paid Holidays
- Paid Parental Leave to support growing families
- 401(k) with Company Match to help you save for retirement
- Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
- Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
- Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
- Tuition Assistance for associate and bachelor’s degrees
- Discounted Gym Memberships to support your fitness goals
- Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
Be part of the team that’s Building Tomorrow at www.ardexamericas.com