CEO - BSA Hospital

Ardent Health Services invests in people, technology, facilities and communities, producing high-quality care and extraordinary results. Based in Nashville, Tennessee, Ardent’s subsidiaries own and operate 30 hospitals in six states with more than 26,000 employees including 1,000 employed providers and $4.4B in annual revenue. Ardent facilities exceed national averages in Overall Hospital Quality Star Rating as ranked by the Centers for Medicare & Medicaid Services; 89 percent of its hospitals received a three-star rating or above in comparison with 73 percent of all hospitals ranked Ardent's corporate office has been named "Top Work Places" for Nashville based companies for 5 consecutive years including 2021.

• 30 Hospitals
• 4,279 Licensed Beds
• 130 Managed Beds
• 26,000 Employees
• 181 Clinic Locations
• 1,000 Employed Providers
• $4.4 Billion in Revenues
• 2.7 Million Provider Encounters/Day
• 2.9 Million Ambulatory Visits

Ardent Health Services invests in quality healthcare.  AHS makes considerable investments in people, technology, facilities, and communities, producing high quality care and extraordinary results. Since 2001, those investments total more than $835 million. From newly constructed facilities and expanded services, to lifesaving technology and outstanding opportunities for employees, AHS is committed to providing its hospitals and clinics the tools needed to succeed. 

OUR MISSION: Ardent Health Services is a premier provider of health care services, delivered with compassion for patients and their families, with respect for employees, physicians, and other health professionals, with accountability for our fiscal and ethical performance, and with responsibility to the communities we serve.

OUR PHILOSOPHY: Every action we take at AHS is built on three key tenets:

• Ardent recognizes that each hospital is as unique as the community it serves.
• We believe in working with employees and physicians to improve the quality of care, patient safety and customer service and we measure all three continuously.
• We reinvest in our facilities – helping our hospitals expand services, enhance technology and add new programs that fulfill their missions.

We believe it is this mix of corporate support and local autonomy that equips our facilities for success.

OUR POSITION: We have an exciting opportunity to join our leadership team as a Chief Executive Officer of BSA Hospital.

Job Overview:

About BSA Hospital

At BSA Health Hospital, we focus all we do around our Mission: to provide quality healthcare in Christian love, service and dignity. We are driven by our Purpose of caring for people: our patients, their families and one another, and you feel this the moment you walk in the door. A career at BSA gives you opportunities to grow and learn alongside a supportive team, work with the latest technology and access incentives and assistance to take your career where you want to go. We do this by investing in our team members through continuing education opportunities and clinical tools.  

We celebrate your successes, recognize your value and believe in your ability to help bring positive change. BSA is the fourth largest employer in Amarillo, with a medical staff of more than 450 physicians and 3,000 employees including 1,050 nurses. Across our 30 facilities, BSA includes a 445-bed hospital, BSA Harrington Cancer Center, a network of primary care, urgent care and surgical clinics and a preferred provider network, as well as majority interests in Physicians Surgical Hospitals, ADC Endoscopy and Open Air MRI. Our health system is part of a larger organization, Nashville-based Ardent Health Services.

In the Amarillo area, BSA is the healthcare provider preferred nearly three to one over the nearest competitor, and residents are two times more likely to choose BSA for quality of nurses and doctors, overall medical care and the latest technology and equipment.

BSA is nationally acclaimed for excellence and quality healthcare. BSA was named by U.S. News and World Report as the Best Regional Hospital in the Panhandle Plains region, ranked 18th for best hospitals in Texas and recognized as a high performing hospital in eight procedures and conditions for 2021-2022. For the third consecutive year, BSA received the American Heart Association/American Stroke Association's Get With The Guidelines®-Stroke Gold Plus Quality Achievement Award in 2021. Blue Cross Blue Shield named BSA a Blue Distinction Center for cardiac, maternity and bariatric care. BSA received a grade ‘A’ in the spring 2021 Leapfrog Hospital Safety Grade for the fourth consecutive time. For 2021, the Centers for Medicare and Medicaid Services (CMS) rated BSA with four stars for patient experience, and the community rated BSA as Amarillo’s top choice for hospital, emergency room and urgent care. Since 2016, 40 BSA nurses have been named among the Panhandle Great 25 Nurses. Join our team in providing clinical excellence to the Texas Panhandle region. 

To explore up-to-date information on the full spectrum of healthcare services at BSA Hospital, please visit bsahs.org.

The Chief Executive Officer (CEO) provides leadership and directs the overall operation of the facility consistent with the mission, values, and strategy of Ardent Health Services as well as with the goals and objectives of the facility and its advisory or governing body. The CEO plans, organizes, applies, directs, controls, and evaluates all resources (human, facilities, equipment, capital, fiscal, and others) invested in the facility. The CEO uses all resources to generate measurable results to benefit the corporation, the community, the facility, the medical staff, and the patient.

Primary Duties and Responsibilities:

• Formulate and execute a regional growth strategy for both in-patient and out-patient services.  Establish effective and collaborative relationships to foster growth plans.
• Ensure alignment of the hospital system goals and objectives with the JV partner.
• Build and maintain a high performing leadership environment, with a keen focus on:

1. Collaborate and Build Community/Statewide relationships and business
   1. Collaborate with other local providers and/or organizations to identify high quality, high impact care models (how can we help outlying hospitals to assist them and form strong relationships and referral patterns).
   2. Outreach programs to remote areas/communities
2. Continued development of Organizational Excellence through
   1. Ensure culture is supportive of all process improvement
   2. Streamline workflow to ensure patient flow
   3. Goal oriented focus
3. Strengthen workforce culture to ensure adequate workforce for continued growth
   1. Must enhance nursing workforce
   2. Need to develop training/onboarding program to improve the developmental pace of clinical staff, especially in specialty areas
4. Collaborate with system peersBe a visible leader in the facility, the system, and community
   1. Must shape system-wide initiatives to reduce redundancies and duplication of services, capital, personnel, etc. 
   2. Capitalize on sharing high performing resources across the system to promote high performance and system-wide consistency

• Place a high priority on effective identification and selection processes for the hiring of talent, across the organization.
• Set clear direction with leaders/managers, and establish a culture of accountability.
• Motivate, develop and partner with direct reports to help build their success.
• Develops short and long range management and organization plans to define responsibilities and business activities consistent with facility goals and objectives.
  • Implements Ardent Health Services’ ethics and compliance program throughout the organization.  Ensures that policies are uniformly understood and consistently interpreted and administered.
  • Develops and maintains effective and collaborative relationships with the medical staff, and ensures our ability to meet the health needs of the community.
  • Ensure that operational and financial reports are prepared as required in regularly scheduled meetings and committees.
  • Maintains accreditation and licensure standards for JCAHO, Medicare, Medicaid, state licensure, and other regulatory agencies.
  • Responsible for the facility’s quality improvement and organizational effectiveness programs.
  • Ensures best practice, evidence-based approaches to consistently deliver exceptional, well-coordinated and integrated care that delivers high level outcomes and patient satisfaction.

Job Requirements:

• Master’s Degree from an accredited college or university in Hospital Administration, or Business Administration.
• A minimum of five (5) years of experience in healthcare administration.
• Excellent verbal, quantitative, managerial, and interpersonal skills.
• Current knowledge of JCAHO, OSHA, state and federal regulatory standards.

Knowledge, Skills & Abilities:

• Excellent leadership and interpersonal skills to effectively communicate ideas, problems, instructions (written and oral) with corporate management staff, facility management staff and employees.
• Ability to analyze situations, evaluate data, recommend, and implement courses of action that would improve the functioning of the company.
• Ability to interpret, adapt, and apply guidelines, policies and procedures.
• Ability to use sound judgment in decision making.
• Ability to react calmly and effectively in an emergency situation.
• Knowledge of strategic planning and short and long-range goal implementation.

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