What are the responsibilities and job description for the Field Service Engineer & Military Systems Trainer (ADA / Battle Command Systems) position at Ardent Eagle Solutions?
Overview
The Supplier will provide technical services to support the expansion of locations requiring fielding and sustainment assistance. Supplier staff will include trainers with expertise in Air Defense Artillery (ADA) and Field Service Engineers (FSEs) qualified as hardware and software technicians. Specialized training will be provided to prepare Supplier staff for the required training and sustainment activities.
Background
The program supports the sustainment and operational readiness of units equipped with advanced battle command systems worldwide. The effort includes fielding the system to designated locations, providing operator training, and embedding Field Service Engineers (FSEs) at Outside the Continental United States (OCONUS) locations to perform maintenance and troubleshooting of hardware (HW) and software (SW).
Responsibilities
Specific responsibilities include, but are not limited to:
- Participating in the development of training scenarios, practical exercises, test questions, and after-action reviews.
- Setting up and storing military and contractor equipment used for training events.
- Conducting on-site training, including lectures and practical exercises, for new equipment and other training events.
- Delivering formal presentations to end users.
- Following approved programs of instruction, lesson plans, technical manuals, and student guides during training sessions.
- Writing detailed reports summarizing training events.
- Maintaining metrics such as student enrollment, attendance, pass/fail performance, and suggested course improvements.
- Performing preventive maintenance checks and services on government-furnished equipment.
- Supporting software installation and execution of System Integration and Checkout (SICO) activities.
- Providing support for training material developers and writers.
- Performing other duties as required to support training activities.
Qualifications
- Security Clearance: Must possess a current, active Department of Defense (DoD) Secret security clearance.
- Deployment Requirements: Must meet and maintain DoD contractor deployment requirements in accordance with Department of Defense Instruction (DODI) 3020.41, Operational Contract Support.
- Physical Requirements: Must be able to lift, carry, move, and use toolkits and equipment.
- Experience Requirements:
- A minimum of 3 years of relevant experience with a Bachelor’s degree, or 1 year of experience with a Master’s degree.
- Experience operating and maintaining Air Defense systems.
- Knowledge of military operations, procedures, and training activities.
- Experience with military academic instruction at individual and collective levels.
- Verifiable military instructor certification from one of the U.S. military branches.
- Travel and Work Schedule:
- Must be based out of Huntsville, AL, with potential for travel to program locations up to 75% of the time.
- Willingness to work beyond a standard 40-hour work week for events requiring an Extended Work Week (EWW).
Education
- Bachelor’s degree with a minimum of 3 years of relevant experience, or Master’s degree with 1 year of relevant experience.
- Verifiable military instructor certification from one of the U.S. military branches.
Certification(s)
- CompTIA Security certification (must be obtained within 180 days of assignment).
- Successfully complete the Instructor Qualification Program within 180 days of assignment.
Benefits and EEO
At Ardent Eagle Solutions, we offer a comprehensive benefits package to our employees and their families:
- Medical/Dental/Vision Coverage
- Matching 401(k) Plan
- Continuing Education Assistance
- Paid Time Off
This job description is intended to describe the general scope of work and level of work that is needed to perform while on task with Ardent Eagle Solutions. Other duties may be assigned. Selected candidates may undergo a government security investigation and must fulfill eligibility criteria for accessing classified information. US citizenship may be a prerequisite for certain roles. Ardent Eagle Solutions is an Equal Opportunity Employer
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