Demo

Key Holder

Ardene
Peabody, MA Full Time
POSTED ON 12/9/2025 CLOSED ON 1/7/2026

What are the responsibilities and job description for the Key Holder position at Ardene?

Description

THIS COULD BE YOU!

Want to be part of an amazing team? If you’re a friendly and energetic person with an interest in fashion retail – we want to hear from you.

The Role

The Key Holder assists with all visual, merchandising and marketing directives. The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Key Holder is responsible for all store operations.

Responsibilities Include

  • In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service and supervision of the team.
  • Ensuring outstanding service by creating a friendly environment. This includes greeting, acknowledging and re-approaching every customer, and being knowledgeable about products.
  • Processing purchases at the register.
  • Adhering to all company policies.
  • Supporting the Store Manager in ensuring company standards are followed in accordance with the employee manual.
  • Performing any other related duties as directed by the Store Manager.

Qualifications

  • Minimum 1-year retail experience
  • High school diploma an asset
  • Excellent selling and customer service abilities
  • Strong time management and priority-setting skills
  • Strong communication and interpersonal skills
  • Ability to delegate tasks and take ownership
  • Ability to lead a team in a positive and inclusive manner

Physical Requirements

  • Ability to stand for extended periods and climb a ladder;
  • Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

Availability Requirements

  • Days, evenings and weekends.

The expected wage range for this role is between $17.50 to $18.50.

Please be advised that Ardene complies with minimum wage legislation. However, it can take up to three months following a minimum wage increase to update the job description wage information for our positions.

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.

What's in it for you?

✓ Dynamic and friendly work environment

✓ Flexible Schedule

✓ Employee discount

✓ Upgraded eligibility for Ardene Rewards

✓ Birthday paid off

✓ Supportive and caring management team

✓ Wellness initiatives

✓ Employee and family assistance program

✓ 401 k

✓ Cool contests

✓ Advancement opportunities

At Ardene, you’re more than an employee – you’re part of a fun, dynamic and energetic family.

Ardène est un employeur garantissant l’égalité des chances et, en tant que tel, n’effectue aucune discrimination relative à l’embauche ou aux conditions d’emploi fondée sur la race, l’ascendance, la couleur de la peau, le lieu d’origine, la religion, le sexe, l’identité de genre, la citoyenneté, l’âge, l’orientation sexuelle, une invalidité, l’origine nationale, l’état de famille, l’état matrimonial ou toute autre caractéristique protégée par les lois applicables. Des accommodements pour les personnes avec un handicap sont disponibles sur demande pour les candidats prenant part à tous les aspects du processus de sélection.Les décisions relatives à la sélection sont uniquement fondées sur des facteurs liés à l’emploi.

Salary : $18 - $19

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