What are the responsibilities and job description for the DMV Title Clerk position at Arden Car Registration Services?
We are seeking an experienced and customer-focused DMV Registration Specialist to join our growing 5 star registration services business. The ideal candidate has strong knowledge of California DMV rules and regulations, exceptional customer service skills, and the ability to efficiently process vehicle-related transactions while delivering a positive customer experience.This role requires accuracy, professionalism, and the ability to guide customers through often complex DMV processes with confidence and clarity.Why Join UsStable position in a growing businessOpportunity to work directly with customers and make a real differenceProfessional and family like work environmentCompetitive pay based on experienceKey ResponsibilitiesProvide outstanding customer service by assisting clients with DMV-related transactions in a friendly, patient, and professional mannerProcess California DMV registration services, including but not limited to:Vehicle registrations and renewalsTitle transfersOut-of-state registrationsDuplicate titles and platesVIN verifications (if applicable)Smog and fee verificationEnsure all transactions comply with California DMV laws, rules, and regulationsAccurately review documentation for completeness and complianceCollect fees and process payments accuratelyCommunicate clearly with customers regarding requirements, timelines, and next stepsMaintain organized and accurate records of all transactionsResolve customer questions or issues efficiently and professionallyStay current on updates and changes to California DMV policies and proceduresRequired QualificationsPrevious experience working with California DMV transactions (DMV office, registration service, dealership, or similar environment preferred)Strong knowledge of California DMV rules, regulations, and registration processesExcellent customer service and interpersonal skillsStrong attention to detail and accuracyAbility to handle multiple transactions in a fast-paced environmentProfessional communication skills, both verbal and writtenBasic computer skills and ability to learn DMV-related systemsPreferred QualificationsExperience working in a licensed DMV registration service businessBilingual (Spanish preferred but not required)Experience handling cash and electronic paymentsFamiliarity with DMV Business Partner Automation (BPA) systemsSkills & AttributesCustomer-first mindsetPatient, calm, and professional demeanorHighly organized and detail-orientedReliable, punctual, and trustworthyAbility to explain complex DMV processes in simple terms
Salary : $25 - $30