What are the responsibilities and job description for the Quality Control Manager position at Ardagh Group?
Role Description
The Quality Control Manager is responsible for managing the quality function to ensure compliance with customer requirements and company specifications for manufacturing containers.
Responsibilities
About Ardagh Group
Ardagh Glass Packaging is a global leader in glass packaging solutions, producing packaging for the world’s leading brands. We trace our roots all the way back to the Irish Glass Bottle Company, founded in 1932. Since then, we have grown rapidly to a team of more than 20,000 people with revenues of over $9 billion.
Today, we have a presence across Europe, Africa, and North America.
Ardagh Group is an Equal Employment Opportunity (EEO) Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other basis prohibited by federal, state, and local law.
Ardagh Group complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. Contact Kelly Molloy (kelly.molloy@ardaghgroup.com) if a reasonable accommodation is needed.
The Quality Control Manager is responsible for managing the quality function to ensure compliance with customer requirements and company specifications for manufacturing containers.
Responsibilities
- Maintain all pertinent records in order to adequately monitor quality performance and standards
- Review customer complaints with the appropriate plant department to ensure corrective action measures are applied to prevent the reoccurrence
- Support corporate and plant quality system policies and procedures
- Manage all ware audits, reports, and findings along with recommended corrective action plans
- Implement various quality programs and coordinate customer partnerships
- Interact with customers and customer service representatives to solve problems and foster strong customer relations
- Perform activities necessary for the effective management of the quality department including the selection of employee's salary administration, identifying employee development opportunities, and performance reviews
- Establish and maintain a safe, sustainable, and healthy work environment
- Manage a unionized workforce
- High School Diploma or equivalent
- Five years of experience in manufacturing quality
- Two years of experience leading in a manufacturing environment
- Must be able to handle multiple tasks in a team-based environment
- Must have excellent presentation, interpersonal, and communication skills to interact effectively with management and outside customers
- Must have excellent problem-solving, planning, and organizational skills
- Must be proficient with Microsoft Office Suite
- Prior experience working with a quality management system
- Bachelor’s degree in math, engineering, or in a related field
- Prior experience with SAP ERP
- Five years of experience working in the glass container manufacturing environment
- Lean Six Sigma Green Belt Certification
- Medical, prescription, dental and vision plans
- Flexible Spending Accounts (FSA)
- Life insurance
- 401(k) retirement plan with company match
- Paid holidays and vacation
- Short- and Long-Term Disability (STD/LTD)
- Employee Assistance Program (EAP)
- Apprenticeship programs
- Professional and personal development opportunities through Employee Resource Groups
About Ardagh Group
Ardagh Glass Packaging is a global leader in glass packaging solutions, producing packaging for the world’s leading brands. We trace our roots all the way back to the Irish Glass Bottle Company, founded in 1932. Since then, we have grown rapidly to a team of more than 20,000 people with revenues of over $9 billion.
Today, we have a presence across Europe, Africa, and North America.
- Did you know that Ardagh produces many of the cans and bottles you drink your favorite beverages from?
- Did you know we produce metal and glass packaging which are permanent materials, meaning they can be infinitely recycled without any loss of quality?
- Did you know we produce more than 160 million containers per day?
Ardagh Group is an Equal Employment Opportunity (EEO) Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other basis prohibited by federal, state, and local law.
Ardagh Group complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. Contact Kelly Molloy (kelly.molloy@ardaghgroup.com) if a reasonable accommodation is needed.