What are the responsibilities and job description for the Medical Office - Phone Triage position at Arcturus Healthcare?
Looking for a person for telephone triage for a Family Practice Office. Training will be in Rochester Hills - Position will be in Troy. Ability to identify a patient's problem, estimate the level of urgency and document a detailed message. We are looking for a professional, caring, energetic, organized team player for our office.
Some Job responsibilities include 1. Telephone triage - answering patient calls and returning calls per Dr's advice for things such as Patient education, Follow up Labs -- Specialist reports 2. Assist in scheduling if needed for lab tests, x-rays and specialist appointments. 3. Follow up with patients as needed (post hospital, ER, or specialist). 4. Rx refills, ordering test and labs. 5. Filling out forms- disability forms and physical forms.
Medical terminology and experience in a medical facility required. Experience using Electronic Medical Records preferred.
We would love to have you join our team!!
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Pet insurance
- Vision insurance
Work Location: In person