What are the responsibilities and job description for the Temp/Part Time Front Desk Coordinator/Chiropractic Assistant position at Arctic Chiropractic West?
Front Desk Coordinator (Temporary – Maternity Leave Coverage)
Arctic Chiropractic & Physical Medicine | Wasilla, AK
Temporary Part-Time | Mid-April – End of July 2026
Arctic Chiropractic & Physical Medicine is seeking a professional, dependable, and highly organized Front Desk Coordinator to join our team on a temporary basis while our current coordinator is on maternity leave.
This position is fully integrated into daily clinic operations and plays a critical role in patient experience, scheduling compliance, and office flow. We are looking for someone who thrives in a fast-paced healthcare environment and takes pride in doing things the right way the first time.
This is an excellent opportunity for someone seeking meaningful summer employment, hands-on medical office experience, or healthcare administrative exposure.
Position Details
Temporary Part-Time: Mid-April through End of July 2026
Schedule Required:
- Monday–Thursday: 1:30 PM – 6:30 PM
- Friday: 8:30 AM – 2:00 PM
Applicants must be available for the full duration of coverage and committed to the schedule listed above.
What This Role Really Is
This is not a passive receptionist position.
This is a high-responsibility, patient-facing coordination role.
You will:
- Manage and schedule care plans to keep patients compliant with prescribed treatment
- Conduct daily recalls and follow-ups
- Collect payments and ensure financial accuracy
- Maintain organized and audit-ready patient charts
- Answer incoming calls professionally and confidently
- Educate patients on clinic services
- Support providers by keeping the front office structured and efficient
- Create a welcoming, polished first impression for every patient
The front desk sets the tone for the entire clinic experience.
Performance Objectives
- Schedule new patients and maintain continuity of care plans
- Manage check-in and check-out processes efficiently and accurately
- Verify insurance and scan/update documentation
- Ensure all patients are properly processed before leaving
- Prepare waiting area and front office daily for operational success
- Maintain chart accuracy and organization
- Communicate clearly with providers and clinical staff
Who Thrives Here
The ideal candidate:
- Is highly reliable and punctual
- Can multitask without becoming flustered
- Maintains professionalism even during busy periods
- Is confident communicating with patients about scheduling and payments
- Notices details others overlook
- Takes initiative rather than waiting to be told what to do
- Enjoys structure, systems, and organization
- Understands that patient experience drives retention
This role is well suited for individuals interested in healthcare administration, business operations, or medical office management.
Capabilities & Key Competencies
- Strong interpersonal and communication skills
- Ability to prioritize in a fast-paced environment
- Comfortable balancing patient needs with clinic policies
- Team-oriented with a positive attitude
- Confident overcoming objections professionally
- Ability to follow established systems and processes
- Professional presentation in appearance and demeanor at all times
Education & Experience
- High School Diploma or GED required
- 2–3 years experience in reception, customer service, or sales preferred
- Experience in medical or chiropractic office preferred
- ChiroTouch EHR experience preferred
- Certified Chiropractic Assistant a plus
Physical Requirements
Prolonged sitting and standing, computer use, frequent movement within clinic, occasional lifting (10–15 lbs). Reasonable accommodations available.
Congratulations- You read the entire job description. If this job posting caught your eye apply here on really; AND email your resume to katrina.arcticchirowest@gmail.com, subject line- FRONT DESK SUPERSTAR
Benefits:
- Chiropractic/Medical/Rehab care/Employee Discounts
Job Type: Full-time
Salary: From $20.00 per hour DOE Starting
Schedule:
- No weekends
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- Employee discount
- Opportunities for advancement
Medical Specialty:
- Holistic Medicine
- Physical & Rehabilitation Medicine
Schedule:
- Monday to Friday
- No nights
- No weekends
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Wasilla, AK 99654 (Required)
Ability to Relocate:
- Wasilla, AK 99654: Relocate before starting work (Required)
Work Location: In person
Salary : $20