Office Manager

About the Role:

The Office Manager is responsible for overseeing the daily administrative tasks of the ski resort's office. This role ensures efficient office management, supports resort leadership, coordinates administrative task, and helps maintain smooth communication between departments including guest services, ski operations, maintenance, and hospitality. The office manager plays a key role in maintaining organization, supporting seasonal staffing needs and ensuring a professional experience for both employees and guests.

Essential Responsibilities:

• Oversee daily office operations and ensure administrative processes run smoothly. 
• Manage office supplies, equipment, and vendor relationships.
• Maintain organized filing systems, both digital and physical. 
• Coordinate office scheduling meetings, and internal communications.
• Provide administrative support to the leadership team. 
• Assist with onboarding/offboarding paperwork and administrative processes for seasonal staff. 
• Coordinate schedules, training documentation and internal notices.
• Serve as a point of contact for employee administrative questions. 
• Assist with basic bookkeeping, benefits billing, processing and expense tracking in the Human Resources area. 
• Prepare reports, spreadsheets, and operational summaries as needed. 
• Handle incoming calls, emails and correspondence. 
• Assist with vendor coordination (ADP/Cross, etc.), contracts, and service scheduling. 
• Ensure professional communication with partners, suppliers and guests. 
• Support administrative preparation for peak winter season staffing.
• Assist with resort events, meetings and operational coordination
• Help maintain compliance with company policies and documentation. 
• Maintain safety protocols 
• Other duties as assigned

Qualifications:

• Associate or bachelor’s degree in business administration, Hospitality or related field
• 3 years of office management or administrative experience.
• A combination of education and experience will be considered.
• Experience in hospitability, tourism, or resort operations, preferred. 
• Strong organizational and multitasking skills
• Proficiency with Microsoft Office or Google workspace. 
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced seasonal environment

Physical Requirement:

• Ability to sit, stand, and work at a computer for extended periods. 
• Occasional lifting of office supplies up to 25 lbs.
• Ability to work flexible hours during peak ski season