What are the responsibilities and job description for the Laboratory Technician position at ARCpoint Labs of Denton?
Job Overview:
The Lab Technician is responsible for managing and implementing all aspects of client services they are legally qualified to handle. The Lab Technician oversees client services, and performs or supervises daily lab duties.
Requirements:
- Trained (by either our own corporate trainer or other approved third party) on DOT collection and alcohol breathalyzer testing, and qualified in all other areas of Non- DOT drug and alcohol testing
- Strong written and verbal communication skills, including the ability to relate to clients and co-workers
- Proficient computer skills and ability to learn new software
- Meet any and all local, state, or federal regulations and laws to perform listed duties
- Available and willing to work 30hrs a week
- Ability to relate well to a wide range of clients and be courteous and helpful
- Calm demeanor and ability to resolve conflict
- Ability to work well independently, without direct supervision
- Professional attitude in manner, appearance, attitude, and observance of client confidentiality
- Ability to communicate with all clients and potential clients on all aspects of drug & alcohol testing services that the company offers including detection times, reason for tests, costs, benefits, etc. in order to explain needs for tests and recommend the best options
Primary Duties:
- schedule appointments
- greet and handle client issues
- maintain client records via data entry and manually
- collect a range of specimens for various drug and clinical testing
- perform basic cleaning to comply with lab protocol
- maintain inventory including ordering, receiving and storing
- answer phone, check email, check voice mail and fax
- handle on-site testing
Hours of Operation:
- Monday to Friday
- 9AM - 5PM
Work setting:
- Clinic
- In-person
- Medical laboratory
Education:
- High school or equivalent (Required)
Pay: $13.00 - $14.50 per hour
Work Location: In person
Salary : $13 - $15