What are the responsibilities and job description for the Credit & Collections position at Arcosa Inc.?
What You Will Get
Credit/Collections Department
- Competitive pay
- Opportunity for annual performance increase
- 401K program with employer matching
- Room for growth and career advancement
- Health insurance
- Dental & vision Insurance
- Paid life Insurance
- Paid short term disability
- Paid vacation and sick time
- 11 paid holidays
- Health & Wellness Programs
- Employee Discount Programs
Credit/Collections Department
- Review A/R reports and ERP system to prioritize and manage a high volume of customer collections
- Initiate collection efforts via email and phone; document all customer communications thoroughly
- Generate and distribute customer reports and statements daily
- Proactively research and resolve customer concerns related to invoicing including short payments and credit/rebills to minimize financial impact
- Prepare and analyze reports in accordance with the Texas Property Code deadlines for lien and bond rights
- Manually track customer payments from the 5th to the 15th of each month
- Research and verify project details (property owner, general contractor, surety, appraisal district) for statutory Notice of Intent letters
- Prepare certified letters with backup documentation including typing, envelopes/labels, copying, postage, and ensure timely delivery to USPS prior to deadline
- Manage customer and internal follow-ups related to collection letters; research and resolve discrepancies and update information
- Assist with monthly reporting including credit hold reviews, corporate audits, and internal collection metrics
- Process credit applications and prepare documentation needed for credit risk analysis per corporate Credit Policy
- Enter and maintain accurate customer records in the ERP system, Excel, and corporate documentation
- Communicate status updates and missing documentation to customers, sales team, and Credit/Collections Manager
- Perform general administrative support including filing, data organization, and additional duties as assigned
- Minimum (1-3) years of credit/collections or accounts receivable experience, preferably in the construction or material supply industry. Ability to analyze customer accounts and make decisions based on analysis. General knowledge of credit practices and an understanding of collection laws is strongly preferred.
- Proficiency in MS Office specifically Excel and experience in Oracle and/or NetSuite preferred but not required.
- Effective communication and strong organizational skills in a fast-paced environment with capacity to adapt to challenging situations in a professional manner. Possess attention to detail and to work independently with minimal supervision.
- ATTENDANCE: Regular and dependable attendance is essential to effectively perform job duties and meet company expectations. Maintaining a satisfactory attendance record is key to supporting customer/client schedules and budgets.
- SAFETY: No special skills or training required.
- PHYSICAL REQUIREMENTS: Work in enclosed air-conditioned / heated office environment. Work involves sitting, standing, and moving to and from various office locations during the business day to accomplish tasks. Occasional lifting of up to 20 pounds.