Director of Enterprise Applications

Job Description

Arconic is currently in search of a Director of Enterprise Applications to join our Kawneer Business in Norcross, GA.

At Arconic, we take pride in our work and our innovative products and technologies that advance sustainable solutions for a better world. We strive to create a safe, inclusive, and collaborative workplace with competitive benefits, development opportunities and a culture that values and rewards employees on all levels of the organization.

Job Summary:

The Director of Enterprise Applications oversees the strategy, governance, lifecycle, and overall performance of critical application platforms that support core business operations. This person will lead teams to implement, maintain, and secure applications, ensuring data integrity, vendor management, and alignment with organizational goals. This role provides leadership across a complex, multi-region organization, overseeing critical systems such as ERP, CRM, HCM, OT, and service management platforms to drive operational excellence, scalability, and continuous improvement. The position also leads application automation initiatives and partners closely with technology vendors and internal stakeholders to enhance productivity, efficiency, and the effective adoption of emerging AI-enabled solutions.

Responsibilities

In this role, you will:

• System Strategy & Implementation: Develop and execute a multi-year enterprise applications strategy roadmap, manage upgrades, and lead the deployment of new software applications.
• Operations & Support: Oversee daily maintenance, troubleshooting, and performance tuning of enterprise-wide applications, such as JD Edwards ERP, Salesforce CRM, Ruler CPQ, and Ignition OT systems.
• Team Leadership: Manage IT staff, developers, and administrators, providing technical direction and mentoring.
• Vendor Management: Manage relationships with software vendors, negotiate contracts, and handle licensing.
• Process Improvement: Analyze business needs to optimize workflows and customize applications for improved efficiency.
• Security & Compliance: Ensure applications adhere to data privacy and security standards, policies, and regulatory requirements.
  
  

Global Stakeholder Engagement

• Collaborate with Infrastructure, e-Commerce, Operations and Product Development teams to ensure alignment and delivery of critical applications and business goals.
• Partner with global and regional business leaders to gather requirements, set priorities, and deliver solutions that meet diverse user needs.
  
  

Delivery & Optimization

• Oversee global implementations, upgrades, and continuous improvement of enterprise systems.
• Ensure timely support, issue resolution, and enhancements, in partnership with global IT and business teams.
• Integrate enterprise platforms into a cohesive digital ecosystem through modern APIs and middleware.
  
  

People & Vendor Leadership

• Lead a globally distributed team of analysts, solution architects, and technical support professionals.
• Manage relationships with key vendors (e.g., Microsoft, Oracle, Salesforce, and implementation partners).
• Build internal capabilities in cloud solutions, agile delivery, and application governance.
• Maintain staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
  
  

Qualifications

You have:

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (MBA or master’s preferred).
• 10 years of progressive experience in enterprise application leadership in a large, matrixed organization.
• Experience with Microsoft, Oracle, and Salesforce platforms.
• Demonstrated success delivering large-scale application implementations, upgrades, and integration projects.
• Demonstrated ability to operate as a strategic technology leader, balancing long‑term vision, operational excellence, and people leadership in a challenging environment.
• Deep understanding of cloud architectures, SaaS models, and cross-platform interoperability.
• Knowledge of regulatory, privacy, and data residency requirements in a multi-jurisdictional setting.
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at time of hire. Visa sponsorship is not available for this position.
  
  

Preferred Qualifications:

• Strong business acumen with experience supporting manufacturing, consulting, or other professional services operations.
• Excellent communication and stakeholder management skills across cultures and geographies.
• Ability to evaluate emerging technologies and determine practical, secure, and value‑driven adoption paths.
• Track record of driving user adoption and delivering measurable business outcomes through enterprise technology.
• Strong project management, governance, and vendor oversight capabilities.