What are the responsibilities and job description for the Mitigation Manager position at ARCO Restoration?
Mitigation Manager – ARCO Restoration, Inc.
Location: Raleigh/Wilson, NC
Employment Type: Full-Time
ARCO Restoration, Inc. is a trusted leader in property damage restoration, helping families and businesses recover from water, fire, mold, and storm damage. We are seeking a Mitigation Manager with strong leadership and estimating experience to oversee our mitigation team and ensure projects are completed with excellence.
Key Responsibilities
- Lead and manage the mitigation department, supervising technicians and crew leaders.
- Provide clear direction, mentorship, and accountability to ensure team success.
- Prepare accurate time-and-materials estimates using Xactimate and Albi software.
- Oversee all phases of mitigation projects from emergency response through job completion.
- Ensure projects are delivered on time, on budget, and to industry standards (IICRC).
- Monitor job sites, review moisture readings, and approve project documentation.
- Act as primary contact for clients, adjusters, and internal staff during mitigation projects.
- Manage equipment, vehicles, and resources to maximize efficiency.
- Enforce OSHA, PPE, and company safety protocols.
Qualifications
- 3 years of mitigation/restoration experience (water, fire, mold).
- 1–2 years of supervisory or management experience required.
- Estimating experience in Xactimate and Albi is required.
- Strong knowledge of time-and-materials estimating for restoration projects.
- IICRC WRT certification required; additional certifications (ASD, AMRT, CDS) preferred.
- Excellent leadership, organizational, and customer service skills.
- Valid driver’s license with clean driving record.
What We Offer
- Competitive salary (based on experience).
- Company vehicle, cell phone, and laptop.
- Health, dental, and vision insurance.
- PTO, holidays, and a supportive company culture.
- Ongoing training and professional development opportunities.
👉 If you’re a motivated leader with expertise in estimating and restoration, join ARCO Restoration, Inc. and help us rebuild what matters most.