Senior Business Analyst

Are you a Business Analyst who excels at bridging the gap between business needs and technical solutions? Do you thrive in an environment where you can lead process improvements, manage system integrations, and deliver data-driven insights to drive business success?

If the answer is “Yes!” then we have an exciting opportunity for you. Who are we? We are ARCO, a Family of Construction Companies.

At ARCO, a Family of Construction Companies, we’re seeking a Senior Business Analyst to join our Data & Analytics team. You will serve as a key point of contact, collaborating with various operational divisions and third-party contractors to develop and implement solutions that address business needs. From analyzing business processes and identifying pain points to overseeing the execution of improvements, your expertise will directly contribute to the company's continued success.

We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work. Our compensation and benefits package not only supports our associates and their families but benefits local communities and communities around the world.

• Industry-leading performance-based bonus program
• Employee Stock Ownership Plan (ESOP)
• Traditional and Roth 401k
• Tuition reimbursement for associates
• Scholarship for associates’ children up to $28,000 per child
• 1-month paid sabbatical after every five years of employment, plus $5,000 for travel
• 1-week paid volunteer leave each year
• 100% charitable match
• Medical, dental, and vision insurance coverage
• 100% paid 12-week maternity leave

At ARCO, our first core value is to treat people fairly and do the right thing. We are committed to building and sustaining a culture that supports diversity and inclusion. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.

From recruiting, training, and hiring practices to selecting our subcontractors, we understand that diversity of all those involved in the construction process enhances our ability to deliver the best solutions to our customers. We hire the best and the brightest from across the country – constructing a team of experts in architecture, design, engineering, project management, and business services. 

• Serve as a single point of contact and facilitate solutions to meet business needs, including hands-on report changes and applications support for our different operational divisions. 
• Serve as a liaison between ARCO and third-party contractors to facilitate solutions.
• Analyze the company’s business processes, applications, architecture, and infrastructure to identify pain points, make recommendations, and facilitate the execution of said recommendations.
• Perform data analysis and process mapping to reveal process improvement opportunities and root causes. Review and summarization of data for decision-making and process improvement.
• Communicate, collaborate and work with and between IT, technology teams and other departments.
• Define and convert business requirements, processes, and designs into a comprehensive, robust, efficient, scalable, and stable solution.
• Partner with Technology Managers to roll out new technology, reporting standards and processes to provide solutions to end users. 
• Resolve user system issues and escalate as needed.  
• Create process documentation, job aids, and training materials to support end-user experience. 
• Work with third-party vendors and internal project teams to develop best practices for standard use of systems. 
• Oversee all phases of project execution, including initiation, planning/development, production/execution, monitors/controls, closing/post-release activities, ensuring project success.

• Bachelor’s Degree in Business, Information Technology, or a related discipline 
• 5-8 years of experience 
• Strong data analysis skills, including skills to rapidly learn new data assets.
• Business process skills, including process mapping, process management, project management, strategic thinking and change leadership.
• A high degree of efficiency and proficiency in understanding business processes and reshaping processes while integrating new technology solutions.
• Experience with end-user systems support. Including diagnosing, researching, and resolving end-user issues.
• Ability to quickly learn systems purpose, process, and potential to provide a high level of systems support, long-term viability, and continual improvements.
• Deep interest in technology and innovation and how it impacts the business.
• Excellent problem-solving and analytic skills to isolate problems, recommend solutions, and implementation of solutions. 
• Experience leading system solution direction with an emphasis on business architecture, process reengineering, and long-term maintainability. 
• Excellent communication management; critical thinking abilities; oral, written, and graphic communication skills.
• Must be a self-starter with the ability to work independently and in a collaborative team environment. 
• Excellent people skills with the ability to communicate with various levels of leadership. 
• Proficient in MS office
• Ability to travel as needed (~10%).

We are proud to be one of the fastest-growing, privately-owned companies in America, celebrating over 30 years of experience as design-build experts. We have completed over 6,300 design-build projects across 48 states and 48 major cities nationwide. We ranked #4 out of the top 100 design-build companies in the U.S. and #17 on ENR's Top 400 Contractors list of 2024. Most importantly, our clients like us, trust us and want to do business with us. We are looking for people with the same enthusiasm, passion, and respect for the hard work that brought us to where we are today. Are you a person that can make a difference at ARCO? If the answer is, “Yes!” we look forward to meeting you.

ARCO does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies without pre-approval from ARCO’s Human Resource team. Pre-approval is required before any external candidate can be submitted. ARCO will not be responsible for fees related to unsolicited resumes and for candidates who are sent directly to our hiring managers.

EOE, including disability/vets

Salary : $28,000