Front Desk Receptionist - Medical Office

Join our dynamic healthcare team as a Front Desk Receptionist - where you will be the welcoming face and vital first point of contact for patients and visitors. This energetic role combines exceptional customer service with essential administrative support to ensure smooth clinic operations. You will be responsible for appointment scheduling, insurance verification, all while fostering a positive and professional environment. Your proactive approach will help streamline office workflows and enhance patient experiences every day.

Responsibilities include, but not limited to the following:

• Greet patients and visitors warmly, providing excellent customer service and guiding them through check-in procedures
• Manage multi-line phone systems with professionalism, answering inquiries promptly and directing calls appropriately
• Schedule appointments efficiently using EMR (Electronic Medical Records) system
• Verify insurance coverage, including Medicare, PPOs and HMOs ensuring accurate insurance information and documentation.
• Collect and process medical collections, co-pays, and payments accurately using billing software
• Maintain organized medical records by filing documents correctly and updating patient information in various EHR (Electronic Health Record) systems
• Support medical administrative tasks such as data entry
• Ensure compliance with HIPAA regulations by safeguarding patient confidentiality during all interactions

Skills Required

• Extensive experience with EMR systems (3 plus years)
• Strong knowledge of medical terminology
• Proficiency in insurance verification processes for Medicare and private insurers
• Excellent phone etiquette with the ability to handle multi-line phone systems efficiently
• Bilingual abilities (spanish) to serve diverse patient populations effectively
• Previous medical office experience is required for understanding healthcare workflows
• Strong computer skills including typing speed (10 key typing) and health information management software
• Exceptional organizational skills for managing medical records, filing systems, and documentation
• Knowledge of HIPAA compliance standards to ensure patient privacy and data security at all times

Embark on a rewarding career where your organizational skills and compassionate approach make a real difference in patients’ lives. We value dedicated professionals committed to delivering outstanding care support in a fast-paced medical environment.

Please be advised that the schedule for this position requires availability from Monday through Friday, 8:00 AM to 5:00 PM. Additionally, weekend availability is required as needed, specifically on Saturdays from 8:00 AM to 1:00 PM.

Pay: From $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Health insurance

Work Location: In person

Salary : $20