What are the responsibilities and job description for the Veteran Program Case Manager position at Archdiocese of St. Louis?
St. Patrick Center provides opportunities for self-sufficiency and dignity to people who are homeless or at risk of becoming homeless. Individuals and families build permanent, positive change in their lives through safe and affordable housing, sound mental and physical health, and employment and financial stability.
Working collaboratively with individuals, businesses, government and other service providers, St. Patrick Center will end chronic homelessness in the St. Louis region through Housing First, an evidence-based practice that tells us to remove barriers, do intake and assessment early, move people into housing and offer them support to achieve their goals.
Job Summary
Catholic Charities of the Archdiocese of St. Louis through our service line of St. Patrick Center is looking for a Rural Counties Case Manager for the Supportive Services for Veteran Families (SSVF) program supports veterans who are unhoused or at risk of homelessness across nine rural counties. Using a wrap‑around approach, the Case Manager assesses housing needs, develops individualized service plans, coordinates housing and financial stability services, and documents client activities. This position is based in the Festus or St. Charles, MO office and requires reliable transportation for regular travel to meet clients throughout the service area. The core working hours for this position are Monday through Friday 8am to 4:30pm.
Overview and Responsibilities
- Assist clients with monthly budgeting.
- Collaborate with SSVF Peer Support services as needed.
- Receive input from SSVF staff regarding housing, mentoring, substance use and other immediate/long term needs.
- Responsible for meeting goal indicators as outlined in the SSVF grant.
- Assist and complete special case management projects as directed by program Manager or program Director.
- Complete daily and monthly departmental paperwork
- Update clients’ electronic files in CaseWorthy daily, to include communication with clients, services provided, or any internal or external referrals made.
- Create and maintain an organized hard copy file for each client.
- Refer clients to additional resources to address other service needs such as mental health and substance use disorders, and legal assistance.
- Make referrals to other SPC Programs as appropriate.
- Refer clients to local VA medical centers for potential health and financial benefits assistance.
- Develop relationships with clients and their natural supports.
- Work with other employment and veteran services programs within the community and St. Patrick Center staff.
- Networks with federal, state, and local agencies
- Other duties as assigned.
Knowledge and Experience Requirements
- College degree or 4 to 6 years of equivalent professional experience required.
- BSW or related field preferred.
- Prefer 1-2 years’ experience working with the unhoused population preferred.
- Veteran status preferred.
- Knowledge of housing and other supportive service resources.
- Knowledge of housing and other supportive service resources
- Valid and current driver license required (MO residents require Class E).
- Valid and current auto insurance required.
- Reliable vehicle is required.
Skills and Competencies Required
- Ability to perform effective case management.
- Ability to follow, understand and meet grant requirements including paperwork.
- Interest in helping veterans reach their full potential.
- Ability to work well with a wide range of people in various settings.
- Excellent computer skills and the ability to process large amounts of data.
- Ability to handle confidential information.
- Ability to remain calm in stressful situations.
- Ability to manage a large caseload.
- Ability to perform effective case management.
- Ability to follow, understand and meet grant requirements including paperwork.
- Available to work a minimum of 37.5 hours a week.
Resources for Which Accountable
None
St. Patrick Center does not discriminate on the basis of handicapped status in the admission or access to, or treatment or employment in, its federally assisted programs and activities. St. Patrick Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or disability.
Pre-Employment Screening
All candidates receiving an employment offer must submit a pre-employment screening. The screenings will include criminal background check and other background checks (as needed), Family Care Safety Registration, drug screen, an employment and education or licensure/certification verification, and Covid-19 and Influenza vaccination. Various positions will require physical examination, Tuberculosis screening and Hepatitis A. All offers are contingent upon successful completion of required screening.
Pre-Employment Screening
All candidates receiving an employment offer must submit a pre-employment screening. The screenings will include criminal background check and other background checks (as needed), Family Care Safety Registration, drug screen, an employment and education or licensure/certification verification, and Covid-19 and Influenza vaccination. Various positions will require physical examination, Tuberculosis screening and Hepatitis A. All offers are contingent upon successful completion of required screening.
Our Mission
To bring the healing, help, and hope of Jesus Christ to those in need with a compassionate, caring presence.
Transforming lives and working to create a community where everyone has access to sustainable housing, employment, and healthcare.
Benefits
As a part of the Catholic Charities family, you’ll have the resources to care for those closest to you. Options include generous parental leave policies, flexible working arrangements, group life insurance, permanent health insurance, and dedicated support to help you find the right child care or elder care.