What are the responsibilities and job description for the Quality Engineer position at ARCH?
Primary Responsibilities
- Self-starter, working independently on assigned projects, leading the team and collaborating with other internal and external parties.
- Plans, coordinates, and directs quality control programs designed to ensure continuous production of products consistent with established FDA and ISO standards.
- Investigates and addresses customer complaints (CAPA) regarding quality.
- Assists with internal/external audits of the Quality Management System (QMS) to ensure compliance to procedural, customer, and regulatory requirements.
- Fully versed in Document Control processes and procedures.
- Assists in reviewing and revising processes within the QMS (Quality Management System).
- Provides inspection activity for products throughout the production cycle.
- Creates, implements, updates and maintains work instructions, partnering with the Engineering and other departments.
- Creates and directs process/equipment validations (IQ, OQ, PQ).
- Reviews customer contracts (purchase orders, regulatory requirements, blueprints).
- Creates PPAP documentation (GR&R, control plans, first article inspection, criteria, etc.).
- Directs workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.
- Trains quality and other departments to achieve quality standards (visual and dimensional).
- Works with suppliers to ensure quality of all purchased parts for company use.
- Helps reduce scrap/waste, cost, time; drives for continuous improvement.
- Reliable, timely, ethical and consistent attendance.
- Travels to another facility and/or customer/vendor sites based on company needs.
- Other duties as assigned.
Qualifications
- High School Diploma or equivalent,
- and five to seven years of experience in medical device manufacturing industry and in the quality engineering role, and/or training,
- or equivalent combination of education and experience.
- Knowledge of the medical device manufacturing industry is highly preferred.
- Experience with CNC machining and mechanical inspection is preferred.
- Knowledge of ISO 13485 Quality Management System & FDA 21CFR 820 Regulations.
- Knowledge of Geometric Dimensioning and Tolerancing per ASME Y14.5M.
- Familiarity with test methods and standards for the design, verification, and validation of medical device products.
Language Ability
- Ability to read, analyze, and interpret common scientific and technical manuals, training materials, financial reports, and legal documents (specifically in English). Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community (specifically in English). Ability to communicate effectively with tact, respect and professionalism within all levels of the organization. Must work responsibly with or without supervision using effective communication skills; able to collaborate with various departments and all levels of team members.
Computer Skills
To perform this job successfully, an individual should have professional and working knowledge of Microsoft office and its applications (Word, Excel, Power Point, etc.), e-mail, communication platforms (Zoom, Teams). Knowledge of manufacturing software and ERP systems (EPICOR is strongly preferred).
Certificates and Licenses
No certifications required. Relevant certifications demonstrating applied understanding of medical device quality system requirements, such as AAMI Quality System, Certified ASQ or ISO Lead Auditor and Regulatory Affairs Professional Society (RAPS) preferred. GD&T certifications are highly preferred.
Managing Responsibilities
No direct reports.
Work Environment
Office/Production Environment. This position has exposure to high-speed machinery and equipment and requires the use of safety glasses. The work environment of this position is generally performed in an indoor environment (at times in confined spaces) in a well-lit and ventilated area. There is exposure to machine oil, metal filings, and noise. Job functions on and around mechanized equipment will present the need for alertness, accuracy, and safety awareness.
Physical Demands
The physical demands described must be met by an employee to successfully perform the essential functions of this job: The employee is required to regularly sit for long periods of time and occasionally to stand, walk, sit and climb; use hands to finger, handle, or feel, talk and/or hear; reach with hands and arms. Ability to regularly lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.