What are the responsibilities and job description for the Claims Indexing Assistant position at Arch Insurance Group Inc.?
The Position
The Claims Division is seeking an Indexing Assistant to join the Claims Operations Team. Under general supervision, the Indexing Assistant provides administrative support to one or more individuals in the Claims Department.
Job Responsibilities
Specific duties include but not limited to the below:
- Process claims document/mail and index to appropriate claims files in the system; ImageRight system / FlexiCapture Verification which includes:
- Surety indexing
- Canada indexing
- DropFile
Required Skills/Experience
- At least 1 to 2 years of related claims experience in the insurance field
- Familiar with ImageRight document imaging system
- Familiar with a variety of the field's concepts, practices, and procedures
- Exceptional communication (written and verbal)
- Customer service oriented
- Team player
- Advanced attention to detail ensuring work product accuracy
- Applies critical thinking and produces information to identify key issues
- Exceptional data entry skills & hands-on experience and strong aptitude with Microsoft Excel, PowerPoint and Word
Education
- High School graduate; some college or insurance related education preferred.
The Company
Arch Insurance is a global insurer offering our clients superior coverage and service. We embody the Arch guiding principle of focusing on retaining experienced and talented employees to differentiate us from the rest of the pack. Our group operates from offices in the US, Canada, Bermuda, UK, and Australia, providing specialty risk solutions to clients worldwide across a wide range of industries. With nearly 20 years of operating history and strong financial ratings, our track record remains solid.
Arch Insurance employs a disciplined underwriting approach and prudent risk selection across all types of business. Our mission is to provide our insureds with superb coverage and claims handling through careful and diligent underwriting of risks and business-friendly solutions. Across our global operations, Arch Insurance employees are ready to meet your needs with professionalism and excellence.
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