What are the responsibilities and job description for the Mortgage Loan Officer Assistant position at Arch Capital?
The Loan Assistant will play a key role in supporting loan officers by ensuring that applications, documentation, and client communications are managed efficiently and accurately. This individual will help streamline the lending process, deliver outstanding customer service, and maintain compliance with company policies and regulatory standards.
Compensation:$40,000 - $45,000 yearly
Responsibilities:- Assist loan officers with collecting, reviewing, and organizing borrower documentation.
- Input and update client information in loan origination systems (LOS/CRM). Familiarity with LendingWise and/or GoHigh Level is a plus.
- Communicate with borrowers, real estate agents, and other stakeholders to gather necessary information.
- Knowledge of DSCR and Non-QM Loans.
- Prepare and track loan files to ensure accuracy and timeliness.
- Follow up on outstanding conditions and ensure all documentation is complete before submission.
- Monitor loan pipelines and provide regular updates to loan officers and clients.
- Ensure compliance with lending guidelines, policies, and industry regulations.
- Provide administrative support including scheduling, correspondence, and file management.
- High school diploma required; Associate’s or Bachelor’s degree preferred.
- Prior experience in lending, banking, real estate, or administrative support (preferred but not required).
- Strong organizational skills with attention to detail.
- Excellent communication and customer service skills.
- Ability to multitask and work effectively in a fast-paced environment.
- Proficiency in Microsoft Office Suite and loan origination systems (preferred but training available).
- Team-oriented with a proactive, problem-solving mindset.
Arch Capital is a fast-growing private lender built by real estate investors, for real estate investors. We specialize in DSCR, bridge, and non-QM loans that help professionals scale with speed and confidence. Our team includes industry veterans, a top-tier processing partner, and a culture focused on clarity, service, and results.
We have a deep pipeline, world-class inbound marketing, and an incredible operations and sales team. At Arch, you’ll work in a fast-paced environment where your expertise drives real impact for borrowers who are building serious portfolios.
This is not just another mortgage shop; it’s a business built to win.
Salary : $40,000 - $45,000
