What are the responsibilities and job description for the Maintenance Engineer position at Arch Amenities Group?
Job Title: Maintenanve Engineer
Department: Business Development
Reports to: Preventative Maintenance
Job Type: Non-Exempt
Arch Amenities Group
Wellness-driven. Hospitality-focused.
Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.
We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.
With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.
The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.
If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.
Job Summary:
The Maintenance Engineer is responsible for a spas overall operations and maintenance of all interior and exterior areas, spa equipment, swimming pools and fountain equipment, air conditioning equipment, plumbing, and treatment rooms/common area repairs.
Key Responsibilities:
- Maintain all spa facility systems including HVAC, plumbing, electrical, pool, and spa equipment.
- Perform daily preventive maintenance and timely repairs of interior and exterior areas.
- Read and follow schematics, blueprints, manuals, and maintenance procedures.
- Complete repairs to walls, ceilings, furnishings, and basic plumbing and electrical systems.
- Monitor and maintain swimming pool and fountain cleanliness and water quality.
- Ensure all treatment rooms and public areas are fully operational, clean, and well-maintained.
- Maintain workshop cleanliness and organize tools and supplies.
- Respond to maintenance requests, emergencies, and guest complaints professionally and promptly.
- Coordinate with external contractors and vendors for special projects or repairs.
- Log all maintenance tasks, parts used, and work orders accurately.
- Report maintenance concerns, incidents, and updates to the Spa Director.
- Follow all safety, sanitation, and emergency procedures as required.
- Perform other tasks as assigned by management.
Qualifications:
- High School Diploma or GED; trade school diploma preferred.
- Minimum of 1 year of maintenance experience in a hospitality or commercial setting (e.g., spa, hotel, hospital, apartments).
- Practical knowledge of HVAC, plumbing, pool systems, and/or electrical repairs.
- Strong ability to read technical documents and interpret work instructions or blueprints.
- Professional appearance, demeanor, and excellent customer service skills.
- Ability to multitask, stay organized, and work both independently and as part of a team.
- Strong verbal and written communication skills.
- Physically capable of lifting 50 lbs and working in various positions and environments (indoors/outdoors).
- Flexible schedule including availability on weekends and holidays.
- Strong math and reasoning skills for solving maintenance-related issues.
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Essential Function |
Seldom |
Occasionally |
Frequently |
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Stationary Position -- Sitting or Standing |
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X |
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Active Position -- Walking, jogging, running |
X |
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Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate |
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X |
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Climb/Balance -- Stairs, ladders, ropes, equipment, beams |
X |
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Stoop/kneel/crouch or crawl -- Position self, move |
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X |
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Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information |
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X |
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See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess |
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X |
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Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less |
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X |
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Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more |
X |
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Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool. |
X |
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DISCLAIMER
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.
Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.