What are the responsibilities and job description for the Housekeeper position at Arch Amenities Group?
Job Title: Housekeeper
Department: CRE-Ops
Reports to: Hospitality Manager
Job Type: Non-Exempt
Arch Amenities Group
Wellness-driven. Hospitality-focused.
Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.
We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.
With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.
The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.
If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.
Job Summary:
The Housekeeper will be responsible for providing an amazing member experience, maintaining the facility and equipment, washing and drying laundry, and folding towels. The Housekeeper is also responsible for engaging and assisting members during their visit, while providing a comfortable environment to workout.
Key Responsibilities:
- Provide superior service experience for members and guests
- Follow schedule/checklist as closely as possible, but stays flexible to variances
- Record the times that tasks are completed
- Clean, dust, and mop entire facility, including exercise equipment
- Manage laundry facilities, includes washing, drying, and folding towels
- Take ownership of areas of responsibility, including clean-up and maintenance of equipment
- Attend department meetings as scheduled
- Use appropriate chemicals approved and designated for use within location
- Other duties as assigned
Qualifications:
- Available Monday-Friday 9am-1pm
- Creative and inventive in developing ways to make job more efficient
- Must be able to work independently
- Must get to know and understand the proper use of chemicals and cleaning materials
- Ability to engage physical requirements of the position to include lifting and carrying of laundry baskets, buckets with liquid, shifting of furniture to clean appropriately,
- Must be punctual, thorough and have a great work ethic
- Experience in cleaning is required, health club preferred
- Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force
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Essential Function |
Seldom |
Occasionally |
Frequently |
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Stationary Position -- Sitting or Standing |
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X |
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Active Position -- Walking, jogging, running |
X |
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Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate |
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X |
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Climb/Balance -- Stairs, ladders, ropes, equipment, beams |
X |
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Stoop/kneel/crouch or crawl -- Position self, move |
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X |
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Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information |
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X |
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See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess |
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X |
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Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less |
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X |
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Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more |
X |
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Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool. |
X |
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DISCLAIMER
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.
Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.