Fitness Center Director

Job Title: Fitness Center Director
Department: Fitness
Reports to: Regional Director
Job Type: Exempt
Location: Cleveland

• Deliver exceptional customer service and a member experience in keeping with the standards of a class-A workplace. 
• Implement strategic marketing and sales plans to maximize fitness center membership, active members, and service and program participation and revenue. 
• Submit all paperwork and financial reporting, including payroll, in accordance with Arch Amenities Group policy. 
• Ensure fiscal responsibility through efficient and timely use of budgeted funds.  
• Maintain a monthly inventory of supplies and equipment. 
• Ensure proper facility maintenance through daily walk throughs, light cleaning, and reporting of issues to the appropriate party within the client’s organization. 
• Facilitate a routine preventative maintenance program for the fitness equipment through collaboration with the equipment manufacturer. 
• Report all needed fitness repairs and approve repairs within budgetary guidelines or with Regional Director approval.  
• Assist in developing a comprehensive standard facility operations manual, including written policies and procedures for all facility services, administration, and maintenance using the Arch Amenities Group operations template.    
• Develop, through use of a template, a monthly and yearly management report outlining key facility statistics and a summary of daily operations and member activity.  Also report any current or future concerns and, with Regional Director's approval, forward recommended changes to the client.  
• Deliver facility and equipment orientations including an introduction to the fitness center, facilities, services, programs, policies, and procedures. 
• Deliver health and fitness consultations and initial training sessions.  
• Deliver 1-on-1 and small group personal training sessions.  
• Teach group exercise classes. 
• Develop and deliver fitness challenges, educational workshops and seminars, fitness engagement programs, beginner programs, and incentive programs.  
• Write and distribute monthly newsletters, announcements, and updates for the facility, when applicable.   
• Monitor member feedback through our Customer Satisfaction survey program. Follow up on member requests and comments, discussing with the Regional Director as needed. 
• Ensure the facility is only accessed by actual members, and that it is safe and secure at all times.  
• Design, with the use of templates, forms, flyers, and promotional materials to be utilized in daily facility operations.  
• Prepare any incident or accident reports and forward them to the Arch Amenities Group Regional Director.  
• Additional duties as assigned.

• College degree in Exercise Science or related field is preferred   
• Certification from a nationally recognized personal training agency such as ACE, ASCM, NSCA, or NASM is required.  
• Current CPR/AED and first aid certification is required.  
• Minimum of one-year supervisory experience in a health facility setting   
• Ability to demonstrate equipment use for exercise training   
• Must be able to lift 45-pound weight plates   
• Excellent customer service skills   
• Ability to work with minimal supervision 
• Efficient, well organized, and able to handle a variety of duties simultaneously   
• Professional manner, discretion, and appearance   
• Excellent verbal and written skills   
• Energetic, enthusiastic and motivational   
• Effective leadership skills and strong work ethic

Job Perks

• Salary and Benefits, plus additional earning potential via Sales Commissions, PT Commissions and quarterly Bonuses
• Free daily onsite parking
• The feel of running your own business with company guidance, tools and resources to help you along the way 

If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.

DISCLAIMER

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.

Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.

DISCLAIMER

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.

Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.