Government Clinic Quality Control Manager (QCM) onsite in Glynco, GA

Arcetyp LLC is a growing small business that provides a broad range of consulting services to US Federal Government, US Military, and Commercial clients.  Services include Management & IT Consulting, Program & Project Management, and Professional & Admin Services. 

We accept direct hire candidates only, W2 employee hires.  We do not accept 1099 independent consultants.  We do not accept staffing firms. We do not accept corp-to-corp (C2C) candidates. We can't sponsor H1B.

Arcetyp LLC is looking for a Government Clinic Quality Control Manager (QCM) to support the client. This will be an on-site, in-office position located in Glynco, Georgia.

POSITION DUTIES:

• Responsible for developing, implementing, and maintaining the Contractor’s Quality Control (QC) program in support of Enterprise Health Unit Services (EHUS) across all FLETC locations.
• Serves as the central authority for quality assurance and performance management, the QCM ensures all services are delivered in strict compliance with the Performance Work Statement (PWS), Quality Assurance Surveillance Plan (QASP), and Performance Requirements Summary (PRS).
• Provides independent oversight of clinical and operational performance, identifies trends and deficiencies, and implements corrective actions to ensure continuous improvement and adherence to acceptable quality levels (AQLs).
• Interfaces directly with Government stakeholders, including the Contracting Officer (CO) and Contracting Officer’s Representative (COR), and ensures all reporting, inspections, and corrective actions are executed in accordance with contract requirements and timelines.

REQUIRED BACKGROUND:

• Bachelor’s degree in Healthcare Administration, Nursing, Public Health, Quality Management, or a related field (Master’s degree preferred)
• Clinical background strongly preferred (e.g., Registered Nurse, Nurse Practitioner, Physician Assistant, or other licensed healthcare professional)
• Formal training or demonstrated knowledge in:
  • Healthcare quality assurance and performance improvement
  • Performance-based service contracts and federal acquisition environments
  • Occupational health and clinical service delivery systems
• Familiarity with regulatory and compliance frameworks including:
  • OSHA, HIPAA, and healthcare accreditation standards
  • Medical credentialing and privileging processes
  • Federal quality assurance methodologies (e.g., OFPP guidance, QASP structures)

REQUIRED EXPERIENCE:

• Minimum 7–10 years of experience in healthcare operations, quality assurance, or performance management
• At least 3–5 years in a quality control, quality assurance, or compliance leadership role
• Demonstrated experience:
  • Designing and implementing Quality Control (QC) programs in clinical or healthcare service environments
  • Managing performance against measurable service standards and metrics (e.g., PRS/AQL frameworks)
  • Conducting audits, inspections, and performance evaluations across multi-site operations
  • Leading root cause analysis and corrective action planning
• Experience working in federal contracts, DoD/DHS environments, or large institutional healthcare systems is highly desirable
• Experience interfacing with Government oversight personnel (e.g., COR, CO) and supporting formal reporting and compliance reviews

REQUIRED CERTIFICATIONS:

• Active and unrestricted clinical license (if applicable), such as:
  • Registered Nurse (RN), Nurse Practitioner (NP), or equivalent (preferred)
• Basic Life Support (BLS) certification (required if clinically credentialed)
• Quality-related certifications highly desirable, such as:
  • Certified Professional in Healthcare Quality (CPHQ)
  • Six Sigma (Green Belt or higher)
  • Lean Healthcare Certification
• Knowledge of healthcare compliance and quality frameworks (e.g., Joint Commission standards) is preferred

POSITION FUNCTIONS / ROLES:

1. Quality Control Program Management
   
   1. Develop, implement, and maintain the Contractor’s Quality Control (QC) Plan in compliance with contract requirements
   2. Ensure alignment between QC program and Government QASP surveillance methods and PRS performance standards
   3. Establish measurable quality objectives, inspection protocols, and reporting mechanisms
      
2. Performance Monitoring and Evaluation
   1. Conduct routine and random inspections of clinical and operational services across all sites
   2. Monitor contractor performance against AQL thresholds and PRS metrics, ensuring compliance with contract standards
   3. Maintain detailed documentation of inspections, findings, and performance trends
      
3. Deficiency Identification and Corrective Action
   1. Identify performance deficiencies through audits, inspections, and data analysis
   2. Perform root cause analysis and develop corrective action plans
   3. Track corrective actions through completion and validate effectiveness
   4. Coordinate with site leadership to ensure timely resolution of deficiencies
      
4. Reporting and Documentation
   1. Prepare and submit required quality and performance reports, including:
      1. Monthly and periodic quality reports
      2. Inspection logs and audit documentation
      3. Support documentation for Contract Discrepancy Reports (CDRs)
   2. Ensure all reports are accurate, complete, and submitted within required timelines
      
5. Government Interface and Compliance Support
   1. Serve as the primary quality assurance liaison to the CO, COR, and Medical Liaison Officer (MLO)
   2. Support Government-led inspections, audits, and performance reviews
   3. Provide data, analysis, and documentation to support Government surveillance activities
      
6. Multi-Site Oversight and Coordination
   1. Oversee quality control activities across all FLETC locations (Glynco, Artesia, Charleston, Cheltenham)
   2. Conduct site visits and coordinate with Clinic Managers and staff to ensure consistent quality standards
   3. Standardize processes and ensure uniform implementation of QC procedures across all sites
      
7. Training and Continuous Improvement
   1. Provide training and guidance to staff on quality standards, procedures, and compliance requirements
   2. Promote a culture of continuous improvement and accountability
   3. Identify opportunities to enhance efficiency, reduce risk, and improve service delivery outcomes
      
8. Risk Management and Compliance Assurance
   1. Identify operational and clinical risks and implement mitigation strategies
   2. Ensure compliance with all applicable regulatory, contractual, and accreditation requirements
   3. Monitor trends and proactively address potential performance issues before escalation
      

Min. Citizenship Status Required: U.S Citizenship.

LOCATION: Glynco, GA

COMPENSATION:  Pay and benefits information for this position will be provided to interested candidates that apply.  Arcetyp offers a package of compensation and benefits to full-time salaried employees. 

Arcetyp is an Equal Opportunity Employer and we highly value diversity of our workforce. We accept resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status.