Administrative Assistant

Applied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical testing, inspection, certification, and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,100 team members in over 95 locations across the United States.

Our purpose is to create a safe and reliable world, and our mission is to deliver assurance through precise technical and professional services.

ABOUT ARCCA

ARCCA, LLC (an ATS Family of Companies)., is a growing national forensic, scientific, and engineering company with 6 offices nationwide located in Penns Park, PA (suburban Philadelphia); Pittsburgh, PA; Chicago, IL; Hollywood, FL; Oakland, CA; and Seattle, WA.  Since 1987, ARCCA has assisted thousands of clients address their technical and scientific challenges and manage their litigation issues.

Our team of experienced and credentialed professionals provides Forensic Engineering; Expert Witness Testimony; Sports Biomechanics & Human Performance; and Research, Development, Testing & Evaluation services. Our expertise and depth of experience have made ARCCA the preferred choice of insurance companies, law firms, government agencies, and corporate safety, claims and risk management departments. The quality of our work has led to a national reputation as “The ARCCA Advantage – Experience, Service, Expertise and Credibility.”

Job Title: Administrative Assistant

Location: Penns Park, PA

This role is ideal for a highly organized administrative professional who thrives in a client‑centric environment. The position supports someone who enjoys being part of a team, contributing to positive client experiences, and assisting wherever their expertise is needed. A professional demeanor helps elevate the overall client experience. The role requires experience and the ability to accurately and securely transfer confidential files using encrypted email and file‑sharing platforms, including but not limited to Dropbox, SharePoint, and ShareFile. Success in this position involves building strong relationships across the project team, including Forensic Engineers, administrative staff, and members of the leadership team.

A strong can‑do attitude is essential, along with pride in follow‑through and reliability. Clients and team members rely on this role for consistent, dependable project support. The position offers variety in daily responsibilities, including front‑office and reception backup for scheduled breaks and absences as needed, secure electronic downloading and filing, management of outbound mail and packages, updating CRM systems and project reports, assisting with new project setup, and supporting a national sales and marketing team as needed. The role is well suited for someone eager to take on increasing responsibility and join a team that offers career growth opportunities. This position has provided career mobility into other administrative roles within the company for many existing team members.

Responsibilities

• Provide front office and reception coverage as part of the administrative team’s backup rotation, as needed.
• Manage high‑volume secure file downloads and electronic filing in a fast‑paced environment.
• Provide general administrative support to project teams for new and existing projects.
• Prepare and distribute inbound and outbound correspondence and packages (USPS, UPS, FedEx, etc.).
• Update project reports and CRM databases accurately and timely.
• Scan and electronically file confidential, legal, and project documents.
• Assist with special event planning and setup.
• Support office staff and the business development team with special projects, as needed.
• Prepare and distribute inbound and outbound correspondence and packages to support sales and marketing activities.
• Perform other duties as assigned.

• High school diploma required; college degree preferred
• 2 years of experience in a professional services office environment
• Strong organizational, prioritization, and time‑management skills
• Ability to contribute positively to a team‑based work environment
• Proficiency with file share and secure file‑sharing software
• Ability to download zipped files and create and manage folders on network drives
• Experience downloading, scanning, and electronically filing documents
• Excellent written and verbal communication skills
• Proficient in Microsoft Office, especially Outlook; experience with PDF editing software preferred
• Strong attention to detail and document accuracy

Equal Employment Opportunity Statement

Applied Technical Services is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Find out more at www.arcca.com