What are the responsibilities and job description for the Maintenance Lead Technician position at ARCAN Capital?
Lead Maintenance Technician
Job Description
About Arcan Capital
At Arcan Capital, we believe in fostering a collaborative, engaging, and service-driven culture. We are dedicated to providing outstanding living experiences for our residents while supporting the professional growth of our employees.
Key Responsibilities
- Prepares Market Ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide our residents with that quality move in experience.
- Perform routine interior and exterior community maintenance as scheduled and requested; may include painting, snow/ice removal, gutter cleaning, replacing filters, working with trash compactor, etc.
- Perform routine maintenance and repair on community equipment to include plumbing, light bulb replacement, A/C maintenance, electrical, carpentry and mechanical repair.
- Respond to all repair requests and maintenance concerns from residents and staff in a timely manner and with a professional attitude.
- Reports any maintenance concerns on vacant units, models, common areas, as well as equipment malfunctions, breakdowns and any hazardous conditions to the Maintenance Supervisor in a timely manner.
- Maintain resident privacy and receive proper authority prior to entering resident apartments.
- Ensure that all maintenance items are kept in a safe area to prevent injuries to residents, associates, and visitors.
- Delivers superior customer service and always represents the company in a professional manner
- Attend in-service training and education sessions, as assigned.
- Work with vendors as instructed, such vendors for landscaping, painting asphalt, etc.
- Knowledgeable of state, local, and federal fair housing laws and must follow all safety/OSHA requirements.
Qualifications & Skills
- Must be at least 18 years old.
- Advanced knowledge of HVAC, plumbing, electrical, carpentry, and mechanical systems.
- Strong customer service skills with a passion for assisting residents.
- Excellent communication, problem-solving, and interpersonal abilities.
- Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
- Detail-oriented with strong organizational and time management skills.
- Willingness to work a flexible schedule, including on-call hours, weekends, and holidays.
Education & Experience (Preferred but Not Required)
- 3 years of prior maintenance experience.
- HVAC, EPA, and/or CPO certifications are preferred.
- A valid driver's license and reliable transportation may be required, depending on property needs.
- High school diploma or equivalent is required.
Why Join Arcan Capital?
- Supportive and people-focused culture—We believe in fostering long-term relationships with our employees and residents.
- Opportunities for growth—We invest in our team members and offer career development opportunities.
- Competitive compensation & benefits, including medical, dental, vision, two weeks paid vacation,5 days of PTO/Sick leave, matching 401k program and more!
If you’re ready to bring your customer service expertise and people skills to a dynamic real estate environment, we encourage you to apply today!