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Workers' Compensation Claims Specialist

Arcadis
Detroit, MI Full Time
POSTED ON 12/18/2025
AVAILABLE BEFORE 1/17/2026
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

Role accountabilities:

Case Coordination

  • Serve as the main point of contact between the company and the external workers’ compensation carrier.
  • Track and manage all workers’ compensation claims from initial report to resolution.
  • Gather, review, and submit all required documentation to the carrier in a timely manner.
  • Coordinate with supervisors and injured employees to ensure accurate reporting of workplace injuries.

Communication

  • Facilitate clear, timely communication between employees, management, healthcare providers, and the carrier.
  • Provide updates to management and affected employees regarding claim status and next steps.
  • Educate employees and supervisors on the workers’ compensation process and requirements.

Compliance & Documentation

  • Ensure all workers’ compensation processes adhere to federal, state, and local regulations.
  • Maintain confidential and accurate records of all claims, correspondence, and decisions.
  • Assist in preparing reports related to claims trends, costs, and outcomes for management review.

Return-to-Work Coordination

  • Collaborate with People team, Health & Safety team, management, and healthcare providers to facilitate safe and timely return-to-work plans.
  • Monitor work restrictions and accommodations as recommended by medical professionals.

Continuous Improvement

  • Identify opportunities to improve claim handling processes and reduce claim costs.
  • Participate in safety committees and contribute to workplace injury prevention initiatives.

Qualifications & Experience:

  • Bachelor’s degree in Legal Studies, Human Resources, Business Administration, or related field (preferred).
  • 3 years of experience in workers’ compensation claims management or related field.
  • Familiarity with workers’ compensation laws and regulations (state and federal).
  • Proficiency with case management systems and Microsoft Office Suite.

Why Arcadis?

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.

Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. The salary range for this position is $65,000 - $85,000. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location.

Salary : $65,000 - $85,000

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