Medical Receptionist / Front Desk Coordinator

Overview
We are seeking a dynamic and detail-oriented Medical Receptionist / Front Desk Coordinator to join our healthcare team. This vital role serves as the first point of contact for patients and visitors, ensuring a welcoming environment while efficiently managing administrative tasks. The ideal candidate will possess excellent communication skills, a strong understanding of medical office procedures, and proficiency with various electronic health record (EHR) systems. Your energetic approach and dedication to patient service will help create a positive experience for everyone who walks through our doors.

Responsibilities

• Greet patients and visitors warmly, providing exceptional customer service and addressing their needs promptly.
• Manage multi-line phone systems, schedule appointments, and handle patient inquiries with professionalism and clarity.
• Verify insurance coverage, perform insurance eligibility checks, and process insurance claims using E Clinical Works.
• Maintain accurate and organized medical records in compliance with HIPAA regulations, including filing, documentation review, and data entry
• Assist with medical billing and coding tasks by applying CPT, ICD-9, ICD-10 codes accurately for billing purposes.
• Support administrative functions such as patient intake, appointment scheduling, faxing, filing, and managing office supplies.
• Ensure compliance with healthcare regulations by reviewing documentation thoroughly and maintaining confidentiality at all times.
• Collaborate with clinical staff to facilitate smooth clinic operations and care plan coordination.

Skills

• Proven experience in a medical office setting or healthcare environment with strong clerical skills.
• Proficiency in EMR/EHR systems including Epic, Meditech, Athenahealth, eClinicalWorks, Eaglesoft, Dentrix or similar platforms.
• Knowledge of medical terminology, CPT coding, ICD coding (ICD-9/ICD-10), and medical billing procedures.
• Familiarity with insurance verification processes and Medicare guidelines.
• Excellent phone etiquette with the ability to handle multi-line phone systems efficiently.
• Strong computer skills including Microsoft Office Suite (Word, Excel) and health information management software.
• Bilingual abilities are highly valued to serve diverse patient populations effectively.
• Experience in dental or hospital settings is a plus; familiarity with dental terminology or hospital workflows is advantageous.
• Exceptional organizational skills with attention to detail for documentation review and data accuracy.
• Ability to handle high-pressure situations with professionalism while maintaining a friendly demeanor. Join our team to make a meaningful difference in patient care through efficient administrative support! We are committed to fostering an inclusive environment where your skills can thrive as you contribute to exceptional healthcare delivery. All positions are paid roles dedicated to supporting the vital functions of our healthcare facility—your expertise will be instrumental in creating a seamless patient experience from check-in to checkout.

Pay: $19.00 - $26.00 per hour

Benefits:

• Health insurance
• Paid time off

Work Location: In person

Salary : $19 - $26