Front Desk Evening Receptionist

Arcadia Counseling in Lehi is seeking a part-time evening receptionist to work, 4:00pm to 9:30pm, Monday to Thursday. Also Saturdays from 7:30am to 12pm or 12pm to 4:30pm in our Lindon office. In this role, you will perform various administrative and clerical tasks at our front desk and serve as the first point of contact for our customers. Your duties will primarily involve providing administrative support to our therapists and clients, which includes answering phone calls, responding to emails and texts, onboarding customers, and handling billing.To be successful in this position, you should have a friendly demeanor, as customer service is a key aspect of the role. You must be able to manage emergencies promptly and effectively while also streamlining office operations. Multitasking and stress management skills are essential for success in this position. Ultimately, your responsibilities as a receptionist will include ensuring that the front desk welcomes guests warmly and executes all administrative tasks to the highest standards. ResponsibilitiesGreet and welcome therapists and clients as soon as they arrive at the officeCommunicate promptly with therapists and clients through phone calls, texts, and emailsManage therapist calendars, schedule clients, onboard new customers, and verify insurance benefitsProvide basic and accurate information in-person and via phone/textUpdate and maintain accurate client information in our company platformEnsure the reception area is tidy and presentable, with all necessary suppliesSkillsProven work experience as a Receptionist, Front Office Representative or similar roleProficiency with computers, websites, technologyProfessional attitude and appearanceSolid written and verbal communication skillsAbility to be resourceful and proactive when issues ariseExcellent organizational skills, with an eye for detailMultitasking and time-management skills, with the ability to prioritize tasksCustomer service attitudeBonus Skills:Experience in the Mental Health IndustryExperience with SimplePracticeExperience with Insurance BillingExperience with CredentialingBenefits:401(k)401(k) matchingDental insuranceDependent health insurance coverageFlexible scheduleFlextimeGym membershipHealth insuranceOpportunities for advancementPaid time offRetirement planVision insurancePowered by JazzHREcIPSmMJv0

Salary : $16 - $20