What are the responsibilities and job description for the Receptionist position at Arcadia Care?
RECEPTIONIST
SUMMARY: The Receptionist will provide exceptional customer service by answering inquiries and obtaining information from the public, residents, visitors and other interested parties.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
SUMMARY: The Receptionist will provide exceptional customer service by answering inquiries and obtaining information from the public, residents, visitors and other interested parties.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Operates telephone switchboard to answer, screen and forward calls, providing information and taking messages.
- Greets all visitors entering the facility and will direct or escort them to their destination.
- Assists residents, family members, employees and other visitors as needed.
- Performs general administrative tasks such as word processing and data entry.
- Maintains security by following procedures and controlling access (i.e., monitor logbook and surveillance footage).
- Maintain the general filing system and file all correspondence appropriately.
- Receive and sort daily mail/delivery/couriers.
- Reports any issues or concerns with residents to the Administrator.
- Other duties as assigned.
- Must possess, as a minimum, a high-school diploma or its equivalent.
- Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Ability to multi-task, prioritize and work under pressure.
- Professional appearance and demeanor.
- Ability to be resourceful, tactful, and proactive in dealing with any issues that may arise.
- Must be able to move intermittently throughout the workday.
- Must be able to speak and write the English language in an understandable manner.
- Must be able to cope with the mental and emotional stress of the position.
- Must function independently, have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.
- Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum of 50 feet.
- May be necessary to assist in the evacuation of residents during emergency situations.
- Extremely low-cost Health, Dental, Vision, 401K, and more
- $25,000 Company Paid Life Insurance - at no cost to you
- Leadership Training to enhance your management skills
- Daily Pay - get your money when you want
- Paid Vacations - rolls over each year
- Paid Sick Time
- Paid Holidays
- Tuition Reimbursement
- Daily, Weekly, Monthly Employee Appreciation Events
- Birthday, Anniversary Celebrations
- Full-time, Part-time, PRN available
- Free Employee Assistance Programs - professional support & guidance on family, money, health, legal services and more
- Huge Discounts at all major retailers (Walmart, Costco, etc.) at no cost to you
- Virtual Visits with Doctors 24/7, without setting up additional accounts or appointments
- Paid Break Time for Nursing Mothers
- Time Off to Vote
Salary : $15