Benefits Coordinator

JOB TITLE: Benefit Coordinator

SUMMARY

The Benefit Coordinator administers and coordinates the Company's employee benefit programs and provides administrative support to the Human Resources and Payroll departments. This position serves as a primary point of contact for employee benefit inquiries, assists with benefit administration, works with a variety of vendors and brokers, ensures accurate processing of benefit-related transactions, and supports compliance with applicable laws and company policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Administers the Company's employee benefit programs, including medical, dental, vision, prescription, life insurance, disability, retirement, and other benefit offerings.
• Coordinates benefit enrollments, qualifying life event changes, terminations, COBRA administration, and annual open enrollment activities.
• Assists in reviewing the competitiveness of employee benefit programs by gathering market data, industry trends, and benchmarking information.
• Monitors benefit trends, legislative changes, and best practices, and provides information and recommendations to support benefit program evaluations.
• Assists with the evaluation and implementation of benefit program changes to support organizational goals and employee needs.
• Serves as the primary point of contact for employee benefit questions and assists employees in understanding available benefit programs and enrollment procedures.
• Maintains accurate benefit records within the HRIS and ensures timely processing of employee benefit transactions.
• Processes benefit invoices, reconciles billing discrepancies, and works with vendors to resolve issues.
• Assists with preparation and submission of required benefit-related reports and filings, including Form 5500 support and other internal or external reporting requirements.
• Coordinates with benefit providers, brokers, and third-party administrators to ensure timely and accurate administration of benefit programs.
• Prepares employee communication materials, benefit guides, and enrollment information for distribution.
• Monitors benefit-related documentation to help ensure compliance with applicable federal and state regulations.
• Maintains confidentiality of employee records and sensitive information.
• Provides administrative support to the Human Resources department, including assisting with HR projects, reporting, personnel records, and other HR initiatives as assigned.
• Provides support to the Payroll department by assisting with benefit deductions, payroll-related benefit changes, audits, reconciliations, and serving as backup for designated payroll functions as needed.
• Assists with HR and payroll audits by gathering and organizing requested documentation.
• Performs other related duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

• Working knowledge of employee benefit administration and applicable federal and state regulations.
• Understanding of HRIS systems and benefit administration processes.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Excellent interpersonal and customer service skills with the ability to communicate effectively with employees at all levels of the organization.
• Ability to handle confidential information with professionalism and discretion.
• Strong computer skills, including Microsoft Office and/or Google Workspace.
• Ability to prioritize multiple tasks, meet deadlines, and adapt to changing priorities.
• Strong analytical and problem-solving skills.
• Ability to work independently while also collaborating effectively with HR, Payroll, managers, employees, vendors, and benefit providers.

EDUCATION AND WORK EXPERIENCE

• Associate's or Bachelor's degree in Human Resources, Business Administration, Accounting, or a related field preferred.
• Two or more years of experience in employee benefits.
• Experience with HRIS systems and benefit administration preferred.
• Manufacturing or distribution environment experience preferred.
• An equivalent combination of education, training, and experience will be considered.