Supported Work- Supported Employment Manager -FT-GLOW

Start a fulfilling career that makes a difference in the lives of people with disabilities and their families. We have a variety of full and part-time jobs available and are looking for candidates who are eager to learn. Our employees receive a range of benefits including health insurance, company-paid life insurance, 401K, generous paid time-off and continuing education support!

Summary:
The Supported Employment Manager is responsible for the daily operation of the supported employment program including direct service delivery, documentation, reporting, leadership, supervision and training of Job Coaches, Employment Specialists and placement staff.

Essential Functions:

• Hire, on-board, train, supervise and evaluate supported employment staff.
• Ensure adequate systems are in place to schedule staff to meet the diverse needs of individuals in a variety of employment settings.
• Maintain and submit program time sheets and mileage sheets.
• Develop volunteer/job opportunities in community for program participants as requested.
• Coordinate and monitor the completion and implementation of compliant Staff Action Plans (SAP) and ACCES-VR Individualized Plans for Employment (IPE).
• As necessary, develop, write, update and implement person centered Staff Action Plans (SAP) or IPE and individual Safeguards Plan for people supported.
• Ensure the necessary level of supervision (LOS) is documented and implemented by staff. Ensure the individual’s Safeguard Plan, Behavior Support Plan (BSP), Plan of Nursing Services (PONS) dietary guidelines and any other applicable plans are available and followed.
• Complete incident reporting process as required for Program.
• Ensure adequate systems are in place for the contemporaneous completion of daily service notes and the timely completion of Monthly Summaries.
• Complete timely audit of daily notes for billing.
• Prepare billing for finance in a timely fashion.
• Ensure systems are in place and routinely monitor compliance with the various OPWDD and ACCES-VR requirements.
• Assist with service delivery when necessary, including management discussions as per the SEMP ADM.
• Ensure adequate systems are in place to keep the Electronic Health Record (EHR) up to date with current plans and other pertinent information for each individual supported.
• Communicate with residential programs, families, outside agencies, employers and community resources as needed to coordinate services.
• Treat all protected health information consistent with HIPAA.
• Properly utilize and store all agency electronics such as chrome book, laptop, cell phone and/or hot spot.
• Complete timely reporting of required information to OPWDD and ACCES-VR as necessary.
• Serve as a role model for people supported and represent the Agency positively in the community.
• Adhere to Agency policies and procedures.
• Conduct oneself in a manner consistent with the Agency Code of Conduct and Arc Brand
• Attend all required trainings
• Participate in corporate compliance and quality assurance activities as required.
• Assist with Agency safety programs and promotes workplace safety.
• Complete Innovations and Case training as necessary.
• Assist and support people supported to build positive relationships in the community.
• Provide needed support and encouragement for people served to advocate for their needs and rights.
• Ensure compliance with all OPWDD, Medicaid and ACCES-VR regulations, training requirements and guidelines.
• Other related duties as assigned

Non-Essential Functions:

• Participate in Agency committees.
• Loading and unloading buses.
• Maintain a caseload of supported individuals and provide case management services as required.

Reporting Responsibilities:
Director of Employment Services

Supervisory Responsibilities:

• Job Coaches
• Employment Specialists (as requested)

Knowledge, Skills and Abilities:

• Ability to instruct others on employment skills
• Actively listen and be able to communicate, verbally and in writing.
• Ability to work as part of an interdisciplinary team.
• Maintain composure under pressure.
• Serve as a role model and represent the agency positively in the community.
• Ability to self-initiate projects and function autonomously as a leader when needed.

Physical Requirements:

• Ability to lift 50 pounds, and to stand, sit, kneel, and stoop
• Ability to assist an adult with personal care needs
• Be physically able to assist individuals in transferring from wheelchair to other seat when needed
• Ability to assist individuals with ambulation
• Ability to physically load, unload and secure wheelchairs during transport
• Ability to move chairs, tables and access storage areas
• Ability to drive safely
• Ability to assist people when they are having behavioral challenges

Working Conditions:

• Generally working in a typical program environment
• May involve frequent travel to off-site locations including job/volunteer locations, community recreational sites and personal residences.
• May require evening and weekend work.
• May require use of personal vehicle.

Minimum Qualifications:

• Bachelor’s Degree in relevant field with two years’ experience or
• Associate’s degree with six years’ experience working with people with disabilities
• One year of supervisory experience is required