Demo

Support Broker - Orleans County

Arc GLOW
Albion, NY Full Time
POSTED ON 7/10/2026
AVAILABLE BEFORE 11/7/2026

Join our team as a Self-Directed Services Support Broker, where you'll play a vital role in bridging the gap between individuals and essential services. Through person-centered practices, you'll empower people to achieve their goals and maximize the benefits of their Self-Direction plans.

Please apply online at https://arcglow.org/work-for-us/. There are opportunities to grow and advance in a meaningful and rewarding career.

WHAT IS ARC GLOW?

Arc GLOW Is a family and community-driven organization, comprised of highly trained and compassionate professionals, providing a lifetime of supports and growth opportunities for people with varying abilities, creating environments where each individual can live, learn, work and thrive.

WHAT DOES ARC GLOW VALUE?

  • Person-Centered: We are committed to customizing our services to help the people we support achieve their personal goals and experience full, productive lives.
  • Respect: We treat the people we support and their families with dignity, and help provide guidance in achieving their chosen goals and dreams.
  • Integrity: We are self-aware, accountable, responsible, and truthful in all actions at all times.
  • Community: We provide an environment in which staff members, the people we support, and their families are accepted, safe, and included.
  • Excellence: We achieve outstanding quality outcomes through leadership, expertise, creativity, and continuous improvement.

WHO DOES THE ARC GLOW SUPPORT?

  • People with intellectual and developmental disabilities will be valued members of their communities, with the opportunity to realize their full potential and a future that is secure.

AVAILABLE POSITIONS:

  • Full-time

WHAT WOULD I BE DOING?

· Working with individuals with intellectual and/or developmental disabilities to develop and maintain a circle of support and planning team that best supports their best interests

· Assisting individuals develop a Self-Direction budget consistent with their plan and services

· Attend semi-annual and annual service plan reviews

· Provide education, training, and technical assistance to individuals and their Self-Hire staff

· Maintain Support Broker authorization on an annual basis

  • Maintain program related records and documentation
  • Provide support broker services based on OPWDD guidelines

QUALIFICATIONS:

  • Bachelor’s and/or Associate’s Degree in Human Services or related field with one-year experience working with Individuals with Developmental Disabilities. High School Diploma with comparable education and/or experience may be considered.
  • Valid NYS driver’s license with a safe driving record per agency policy.

WE SUPPORT YOU IN YOUR TIME AWAY FROM WORK!

  • Opportunity to grow and advance in a meaningful, rewarding career
  • Paid Time Off
  • Paid Sick time available for all employees
  • Paid holidays (8 holidays)
  • 401(k) with agency match up to 5%
  • College Tuition Assistance
  • Affordable medical insurance with agency funded Health Reimbursement Account

STRATEGIC POSITIONING STATEMENT:

  • Arc GLOW will serve as a model, high-quality human service provider that develops innovative and responsive programs to meet the needs of the people we serve in a financially sustainable way. Our caring, professional, and well-trained staff are committed to providing the highest quality of care possible.

Pay: $22.00 - $24.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Work Location: In person

Salary : $22 - $24

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