What are the responsibilities and job description for the Office Manager position at ARC Automotive?
Key Responsibilities:
- Greet and welcome visitors, ensuring they are directed to the appropriate person or department.
- Answer, screen, and forward incoming phone calls while providing basic information when needed.
- Perform clerical duties such as typing, copying, and scanning.
- Schedule and coordinate meetings, appointments, and travel arrangements for managers or supervisors.
- Handle incoming and outgoing mail and packages.
- Maintain and update appointment calendars.
- Assist with various administrative tasks including data entry, filing, and maintaining office supplies inventory.
- Provide excellent customer service and support to clients and staff.
Specific Responsibilities for Automotive and Fleet Repair Shop:
- Authorize repair orders and communicate with clients regarding their vehicle repairs.
- Manage point of sales check out and process payments.
- Audit tickets to ensure accuracy and completeness.
- Take calls from clients and provide information or direct them to the appropriate department.
- Help organize fleet documents and inspections, ensuring all records are up-to-date and easily accessible.
Required Qualifications and Skills:
- Proven work experience as a Secretary, Receptionist, or similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- High degree of professionalism and strong interpersonal skills.
- Ability to work independently and as part of a team.
- Familiarity with office organization and optimization techniques.
- High school diploma; additional qualifications as an Administrative Assistant or Secretary will be a plus.
Desired Experience:
- Knowledge of office management systems and procedures.
- Ability to be resourceful and proactive in dealing with issues that may arise.
- Experience in the automotive industry or fleet management is highly desirable.
Job Type: Full-time
Pay: $16.50 - $20.00 per hour
Benefits:
- Paid time off
- Professional development assistance
Work Location: In person
Salary : $17 - $20