What are the responsibilities and job description for the Assistant Manager/Shift Lead position at Arby's?
Restaurant Leadership | Lebanon, KY
Job Overview
We’re hiring experienced Management to lead quick-service operations in Lebanon. Your mission: deliver best-in-class customer service, oversee food safety compliance, and drive profitability through strategic leadership.
Key Responsibilities
- Assist with/Oversee day‑to‑day restaurant operations including front‑of‑house and back‑of‑house execution
- Staff scheduling, recruiting, hiring, onboarding, and training programs to develop high-performing teams
- Assist with/oversee inventory control and budgeting, manage profit & loss and cost controls to drive bottom-line performance
- Enforce food safety experience and sanitation standards in line with health department regulations
- Use the Par Brink Pos system for order tracking, reporting, and performance analytics
- Monitor essential performance metrics and KPIs, such as labor costs, sales, waste, and quality scores
- Handle guest inquiries, resolve complaints, and ensure consistent guest satisfaction
- Collaborate with marketing for local promotions to increase traffic and sales
What We’re Looking For
- Proven background as Upper Management, Assistant Manager,Shift Manager or in a similar leadership role in restaurant management
- Hands-on experience with POS systems—especially Par Brink—inventory control systems, and performance analytics
- Strong communication skills, leadership, coaching and developing staff, and ability to work in high-volume settings
- Deep knowledge of hospitality, customer service, food safety, and compliance standards
- Excellent budget management, scheduling, forecasting, and financial analysis abilities
- Prior experience within fast food, quick service restaurants (QSR), or fine dining preferred
- Entrepreneurial, proactive style with high standards for operational excellence and team culture
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid training
- Vision insurance
Experience:
- Quick service & fast food restaurant: 2 years (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Lebanon, KY 40033 (Required)
Ability to Relocate:
- Lebanon, KY 40033: Relocate before starting work (Required)
Work Location: In person
Salary : $34,953 - $48,742