What are the responsibilities and job description for the Loan Specialist position at ArborOne Farm Credit?
ArborOne Farm Credit provides loans to farmers and rural residents in 12 counties in the Pee Dee region of South Carolina. We are a cooperative, which means we are in business to benefit our customer-owners. ArborOne strives to remain the lender of choice dedicated to providing agricultural lending and farm related services to rural families within our territory. We are also part of the nationwide Farm Credit System, a financial cooperative owned by its member-borrowers that has been serving the credit needs of rural South Carolina since 1916.
Position Summary:
ArborOne Farm Credit is seeking a Loan Specialist to deliver exceptional operational and administrative support with confidence and efficiency. This front-facing role is key to ensuring a positive experience for both internal and external customers.
Key Responsibilities:
- Serve as the primary front desk representative for the Florence office
- Greet and assist customers, answer basic inquiries about loan products, and capture customer leads
- Research and relay customer information and service requests
- Post payments and process loan draw requests
- Maintain and update customer accounts
- Scan and organize loan documents
- Perform general administrative and clerical duties as needed
Required Qualifications:
- Associate’s degree or equivalent relevant experience in a professional office environment
- Strong communication skills and attention to detail
- Ability to prioritize tasks and manage time effectively
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Preferred Qualifications:
- Background in agriculture
- Previous customer service and banking experience
As a member of the Farm Credit System, we are dedicated to providing quality services and excellent work environment for employees.
The value we place on our employees is reflected in a variety of ways:
- Competitive compensation
- Top-rated benefits programs
- Training and development opportunities
If you need a reasonable accommodation for any part of the employment process, please contact us by email ( reasonableaccommodations@arborone.com ) and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Equal Opportunity Employer- We're an EOE, including veterans and individuals with disabilities.
- Get more information about our commitment to equal employment opportunity .
- Download the ArborOne equal employment opportunity statement .
- ArborOne participates in E-Verify. Read the E-Verify participation poster .