What are the responsibilities and job description for the Dispatcher position at Arbor Lite Logistics?
The Transportation Dispatcher will perform many administrative functions in their interaction with truck drivers, as well as internal and external customers. The work schedule for this position will be 7am to 4:40PM Monday through Friday.
Job Responsibilities:
- Manage a high volume of incoming calls and respond appropriately to customers and drivers.
- Manage daily route sheets.
- Manage drivers E-Logs and time sheets
- Communication with truck drivers, as well as internal and external customers
- Make decisions regarding coverage for breakdowns and delays
- Effectively manage customer add-ons
- Coordination of replacement driver for driver call offs
- Create and distribute the driver schedule daily
- Willingness to work additional hours to cover vacations, as well as flexibility to cross train for multiple positions
Job Requirements:
- Ideal candidate should possess strong people and problem solving skills with the ability to multi-task
- Possess excellent communication skills, customer service skills, as well as a motivated personality with a willingness to take initiative
- Proficient in the use of a computer with experience using Microsoft Word, Outlook and Excel preferred
- Flexibility to work additional hours is required to cover vacation time of a team members
- Must be able to hear and speak clearly; read, comprehend and communicate, orally and in writing in order to effectively communicate in person or by phone.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Health insurance
Experience:
- Dispatchers: 1 year (Preferred)
- Dispatching: 1 year (Preferred)
Work Location: In person
Salary : $18 - $22