What are the responsibilities and job description for the Client Service Representative position at Arbor Hills Veterinary Clinic?
We are a busy small animal practice seeking an upbeat and enthusiastic veterinary client service representative (receptionist) that would like to join our team. Experience is preferred, but not required. Some of the job duties include but are not limited to:
- Greeting and welcoming patients and clients kindly and with sincerity.
- Answering telephone calls professionally and returning e-mails and text messages.
- Scheduling appointments appropriately using our designated software.
- Ensuring that all external communication has been appropriately routed and handled timely.
- Receiving and verifying payments and balancing sales at the end of the day.
Other:
- Please submit your resume and a cover letter. Applicants that do not follow this will be rejected.
Must have excellent critical thinking and problem-solving skills, be compassionate, a positive attitude, follow-through with tasks and have excellent communication and teamwork skills. Multi-tasking is essential. Punctuality is expected.
This job description does not necessarily cover every task or duty that might be assigned.
There may be additional responsibilities assigned as necessary. If you have questions or concerns about this job description, contact the Practice Manager.
Job Types: Full-time, Part-time
Salary: (Based off veterinary experience)
Expected hours: 28 – 40 per week
Schedule:
- Monday to Friday
- No weekends
Benefits:
- Employee discount
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Uniform allowance
- Short Term/Long Term Disability
- Life Insurance
Ability to commute/relocate:
- Jackson, MI 49201: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Veterinary: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
Work Location: In person
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- Give me your 5 year professional goal(s):
- Please upload a cover letter as a .pdf or .docX that includes why we should interview you over the many other candidates that apply. Applicants that do not follow this will be rejected. Good luck on your career search!
Work Location: In person
Salary : $18