What are the responsibilities and job description for the Customer Service Representative position at Arbor Financial Credit Union?
Job Description
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Arbor Financial Credit Union. As a key member of our operations team, you will be responsible for providing exceptional service to our members, handling financial transactions, and promoting the credit union's products and services.
Key Responsibilities:
- Welcoming members and addressing their inquiries in a professional and courteous manner
- Handling financial transactions, including cashing checks, depositing funds, and processing loans
- Providing information on credit union products and services, such as savings accounts, checking accounts, and loan options
- Maintaining accurate records and reports, ensuring compliance with regulatory requirements
- Collaborating with colleagues to achieve team goals and objectives
Requirements:
- A high school diploma or equivalent is required; a college degree is preferred
- Cash handling experience and knowledge of financial transactions
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing circumstances
